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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliates Not Logging in Automatically
Tagged: affiliates, login
I have everything clicked under WP User settings. Users are not being logged in automatically.
Also seen a couple instances of seeing the admin affiliate ID showing up both when no one is logged in and when a different user is logged in.
Site is [http://www.selfpublishingreview.com]
Using WP 3.8.3 and v 5.7.6
Also using WP Super Cache – late init and don’t cache for logged in users both checked.
Is the user logging in via your WordPress login form or the affiliate plugin’s login form?
What you explained with the *different user is logged in* situation is likely caused by the caching plguin. Can you exclude the following page from caching
about/affiliate-area/
The user is logging in via WordPress and that login isn’t working with WP Affiliate. I had /affiliate-area/ already added to exclusions.
Please go to the plugin settings and enable the debug option. Now share a test user login credential so I can do a login test and check the debug data. This will help me see where things are going wrong on your site.
Done – debug set. login in with test & test123
I see the following issue when I try the login:
No corresponding affiliate ID exists for this WP User (test) so can’t log this user into affiliate area.
The auto login will only work if the user actually has an affiliate account also. So my next question is, how is the user registration being handled? How did you create this “test” user account? From the WP User account creation interface?
Do you have the “Automatically Create Affiliate Account” option checked also?
I think I made the account via the WP backend. Can you create an account on the site and check it out? I’m seeing the same issue happen when I create an account via the front end. Anyway, shouldn’t a back end registration log in affiliates if they’re logged into the site?
Everything’s checked under WP User Settings so it should be logging users in automatically.
If it helps any, another issue is that the Index Page Message we’ve set also isn’t showing up
I will jump on your site to take a look. It is likely there is a bit of conflict going on somewhere. I have sent you an email for it.