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Tips and Tricks HQ Support Portal › Forums › General Stuff › Not getting customer details after transaction
Hi, I seem to have turned something off and have searched high and low and cannot find it.
New to eStore. Set it up ok. Clients paying with PayPal. First 4 transactions I got customer details, which appear in the eStore “Manage Customers Menu”. Next 4, I did not get those details.
I deleted a client info page that I didn’t think was being used for checkout. I bought something and was not directed to that page. Should I not have deleted this page?
Is there something else I need to turn on to get the customer details flowing again?
Help. And thank you.
Please enable the debug logging option then do a test transaction. It will show where things are getting stuck. The following post has explanation for this:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Let me know what you see after that.
Thank you.