"Not Found" Error Upon Checkout – tried everything specified here

[smulac]

Hello,

I am having a problem with getting a “not found,” error when clicking the Paypal checkout button on one of my sites. Checking here for instructions, I’ve tried everything indicated, including:

– eStore_payment_submission.php permissions = 644

– eStore_payment_submission.php file is in directory, have removed & replaced

– manually deleted entire plugin and reinstalled

– created test.php & it echoed “Hello World” fine

– deactivated all other 3rd party plugins

– Have current v5.9.1, but also manually removed and tried and earlier version/same error

I don’t know if my .htaccess file is ok or not, but here it is (the same .htaccess contents are working fine on another WP eStore installation):

# BEGIN WordPress

<IfModule mod_rewrite.c>

RewriteEngine On

RewriteBase /

RewriteRule ^index.php$ – [L]

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule . /index.php [L]

</IfModule>

# END WordPress

I have several installs of WP eStore on the same server and they are not having this problem. I think it’s just something that’s wrong on this WP install (v.3.2.1) but I don’t know what else to try.

Something else that’s odd (and I’ve never had a problem with before) is that when I click on the little shopping cart icon to add shortcodes, the box that pops up also has the “not found” page inside the tiny popover box. So I am unable to insert shortcodes this way and have been doing it manually.

Thank you again!

Stephanie

[admin]

To me it sounds like a file permission issue. Do you have multiple copies of this plugin in the “plugins” directory by any chance?

What permission do you have on this folder?

"wp-cart-for-digital-products"

[smulac]

Folder is 755, eStore_payment_submission.php file is 644

No multiple copies – each time I’ve deactivated, manually deleted via FTP and then reinstalled (and tried this with 2 different versions of the plugin as well).

[smulac]

Any other thoughts on this? I need to start adding products, but I’m concerned about whether there’s something more indepth that’s going to have to be done, and I don’t want to duplicate efforts.

I am now up to three sites other than this one that are all working perfect. This is the only one that is having this error – so it’s still feeling very site/WP specific. And I’ve stripped out anything I can think of as a variable, all with no luck.

Thank you,

Stephanie

[admin]

I don’t really know exactly where its coming from but there is gotta be some restriction on this account or this server is not setup properly with the UNIX permissions. Not having correct UNIX permissions would be the most common cause of this.

It could also be another plugin blocking requests. Did you do this test?

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[smulac]

RESOLVED!!!!

Theme & plugins were fine from your last message, but I asked my programmer to check the site and it turns out that a directory (not even related to this install) was set to 777 and I would have ever thought to have even checked it since it wasn’t part of this issue. He reset it properly and I’m good to go!

Thank you once again for hanging in there with me!

Stephanie

[Author]

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