Not all Emails Sent When Product and Membership Purchased together

[jonahgirl]

I’ve set up a test store for the new site I am working on.

This site sells books, downloads, and a membership.

Test 1 Purchased Membership – received pp receipt, estore receipt and complete registration email

Test 2 – Purchased book and downloadable product – received pp receipt, estore receipt complete with all the links.

Test 3 – Purchase book, downloads, and membership – received pp receipt, estore receipt with links but NO COMPLETE REGISTRATION EMAIL.

Test 4 – turned on logging and repeated test 3 – received pp receipt, and complete registration email but NO EStore email with downloadable links.

Log file:

[03/17/2011 6:31 PM] – Advisory : Log file reset.

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[03/17/2011 6:33 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[03/17/2011 6:33 PM] – SUCCESS :Post string :[redacted]

[03/17/2011 6:33 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[03/17/2011 6:33 PM] – SUCCESS :IPN successfully verified.

[03/17/2011 6:33 PM] – SUCCESS :Creating product Information to send.

[03/17/2011 6:33 PM] – SUCCESS :Transaction Type: Shopping Cart

[03/17/2011 6:33 PM] – SUCCESS :Number of Cart Items: 3

[03/17/2011 6:33 PM] – SUCCESS :Item Number: 73

[03/17/2011 6:33 PM] – SUCCESS :Item Name: BCI Membership

[03/17/2011 6:33 PM] – SUCCESS :Item Quantity: 1

[03/17/2011 6:33 PM] – SUCCESS :Item Price: 0.10

[03/17/2011 6:33 PM] – SUCCESS :Item Shipping: 0.00

[03/17/2011 6:33 PM] – SUCCESS :Item Currency: USD

[03/17/2011 6:33 PM] – SUCCESS :eMember integration is being used… creating member account… see the “subscription_handle_debug.log” file for details

[03/17/2011 6:33 PM] – SUCCESS :Download Link :

BCI Membership – This product does not have any downloadable content

[03/17/2011 6:33 PM] – SUCCESS :Item Number: 72

[03/17/2011 6:33 PM] – SUCCESS :Item Name: Test Level 1 Complete

[03/17/2011 6:33 PM] – SUCCESS :Item Quantity: 1

[03/17/2011 6:33 PM] – SUCCESS :Item Price: 0.10

[03/17/2011 6:33 PM] – SUCCESS :Item Shipping: 0.00

[03/17/2011 6:33 PM] – SUCCESS :Item Currency: USD

[03/17/2011 6:33 PM] – SUCCESS :Download Link :

Introduction to Biblical Counseling Start Here (link deleted)

Introduction to Biblical Counseling Documents – (link deleted)

Introduction to Biblical Counseling Audio – (link deleted)

Introduction to Biblical Counseling Bonus Audio – (link deleted)

Biblical Counseling with Individuals Documents – (link deleted)

Biblical Counseling with Individuals Audio – (link deleted)

Biblical Counseling with Individuals Bonus Audio – (link deleted)

Biblical Counseling with Couples and Families Documents – (link deleted)

Biblical Counseling with Couples and Families Audio – (link deleted)

Biblical Counseling with Couples and Families Bonus Audio – (link deleted)

[03/17/2011 6:33 PM] – SUCCESS :Item Number: 71

[03/17/2011 6:33 PM] – SUCCESS :Item Name: Test Wonderful Counselor: A Return to Truth

[03/17/2011 6:33 PM] – SUCCESS :Item Quantity: 1

[03/17/2011 6:33 PM] – SUCCESS :Item Price: 0.10

[03/17/2011 6:33 PM] – SUCCESS :Item Shipping: 0.00

[03/17/2011 6:33 PM] – SUCCESS :Item Currency: USD

[03/17/2011 6:33 PM] – SUCCESS :Download Link :

Test Wonderful Counselor: A Return to Truth – This product does not have any downloadable content

[03/17/2011 6:33 PM] – SUCCESS :Product Email successfully sent to melanie_adcock@me.com.

[03/17/2011 6:33 PM] – SUCCESS :Notify Email successfully sent to ab@bcinstitute.com.

[03/17/2011 6:33 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[03/17/2011 6:33 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[03/17/2011 6:33 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[03/17/2011 6:33 PM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.

[03/17/2011 6:33 PM] – SUCCESS :Paypal class finished.

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Would like to take this site live on Sunday. So far this is the only issue I have found.

Melanie

[jonahgirl]

Update….45 minutes after test 3 and 23 minutes after test 4 I received the missing emails. Do you think changing to smtp email will solved the lag issue…It seems to be having difficulty sending two emails to the same address at the same time.

[wpCommerce]

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

[Author]

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