No .zip file

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Tagged: downloading zip file, no zip file in mac, plugin file on mac system, zip, zip file on apple

This topic has 4 replies, 4 voices, and was last updated 12 years, 2 months ago by oneskymusic.

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December 21, 2011 at 4:13 pm #5096

katydidphotography@comcast.net
Member

I just bought and downloaded the WP eStore application and I do not see the .zip file to be able to download it into Word Press. Is there something I did wrong? Or where can I find it?

December 21, 2011 at 5:14 pm #39945

Ivy
Member

I have sent you an email regarding this. Let me know if you do not receive this email.

October 26, 2012 at 12:53 am #39946

justjennie
Member

I have the same problem – which file is the correct one? I’ve tried a few but none works

October 26, 2012 at 2:06 am #39947

Ivy
Member

Are you using a Mac? If so please see this post.

https://support.tipsandtricks-hq.com/forums/topic/wordpress-plugin-install-issue-on-a-mac-using-safari-browser

Watch the video tutorial that shows exactly what to with the file that you download from our server (the first video is the installation video):

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-quick-setup-and-usage-video-tutorial-593

March 13, 2013 at 2:01 pm #39948

oneskymusic
Participant

Mac users having this problem:

Go into Safari Preferences.

Page titled General.

Scroll down to the bottom.

Deselect the box with the text “Open safe files after downloading”.

The plug-ins will now download as a .zips which upload seamlessly to WordPress.

The key is to upload the .zip file via the WordPress plugin uploader (not the unzipped folder)
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