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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › No sales showing in manage customers
Tagged: manage customers, stats empty
Hi, i’m selling a downloadable classifieds script here: [http://buyclassifiedscript.com]
My problem: I’m using Paypal only and all sales show in my Paypal account- but no sales are showing in Manage Customers or in the Stats. The customers receive the email with the link to the download.
I have enabled the debug and here’s the result from the last transaction (today):
“[03/09/2013 4:12 PM] – SUCCESS :eStore PayPal PDT received. Processing the request using CURL method…
[03/09/2013 4:12 PM] – SUCCESS :eStore PDT – Affiliate platform is installed.
[03/09/2013 4:12 PM] – SUCCESS :Processing PayPal PDT…
[03/09/2013 4:12 PM] – SUCCESS :Saving transaction data for thank you page display.
[03/09/2013 4:12 PM] – SUCCESS :Checking if additional action data needs to be displayed on the Thank You page.”
The ipn_handle_debug.log is empty.
I’m using this plugin on 2 of my other sites and it works very well there.
Any ideas?
Hi, I checked your eStore_post_payment_debug.log file and found a failure:
FAILURE :PDT verification failed! Could not verify the authenticity of the payment with PayPal!
what version of eStore are you using?
Recently there were some changes in PayPal’s API. You can read more about it here:
Regarding the IPN handle debug file being empty… check this post to see where you made a configuration mistake:
https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty