No product download link

[krutten]

I cannot seem to get my eStore to send a product link with download purchases. The email is delivered but instead of the link, the {product_link_digital_items_only} shortcode appears. The same happens when I try the other download-related codes. My other shortlinks ARE working, however, such as {first_name}, {product_details}, etc.

I am able to manually generate a working link for these products via admin but the system does not seem to be generating them automatically for the email.

Any help would be appreciated.

[wzp]

You may have a situation similar to this…

https://support.tipsandtricks-hq.com/forums/topic/add-to-cartbuy-it-now-button-stopped-working

Use the HTML editor and manually retype the shortcode.

[krutten]

I had tried re-typing it before with no luck, but apparently something was different this time because it worked. Thanks for your help.

[Author]

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