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Photo Seller – No mail to Buyer and Seller after manual checkout

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – No mail to Buyer and Seller after manual checkout

Tagged: Umlauts

  • This topic has 9 replies, 3 voices, and was last updated 11 years ago by Peter.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • March 23, 2014 at 11:41 am #9624
    pitshop
    Member

    I added the manual checkout. I order photos, make a manual check out by fullfilling the address form. Then a checkout screen shows up, which says “…order submitted” and “…pls make payment to…” as well as “Admin needs customize…” BUT no mail is sent to buyer and to seller.

    Also I wonder where can I edit these texts? resp. where can the admin customize this messages?

    March 24, 2014 at 12:15 am #61807
    Peter
    Member

    Please check the “Email Settings” page and ensure that the “Send Email After Purchase” checkbox is enabled.

    If so then also do the following email trouble-shooting steps to see if you have a problem with sending emails on your server:

    https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

    where can I edit these texts?

    You can edit the manual payment email text in the “Payment Gateway Settings” page.

    April 19, 2014 at 11:31 am #61808
    pitshop
    Member

    I have several issues with the informations after manual checkout:

    1. the email now is sent to the customer. So far partially resolved.

    2 No email is send to the shop Operator ? This would be very helpful if it’s possible to receive an notification that a purchase has taken place.

    3. After editing the text in the “Payment Gateway”… the text is now displayed , but it is center adjusted?! Where can I adjust this text leftside?

    4. I have the problem that the text in the checkout page does not display “german umlaut… as “ä, ö, ü etc” The database of the website has the correct display of the “umlaut” (correct code table). Why is the “umlaut” not displayed in the checkout page?

    April 20, 2014 at 2:01 am #61809
    Peter
    Member

    2 No email is send to the shop Operator ? This would be very helpful if it’s possible to receive an notification that a purchase has taken place.

    You have to enable the “Send Email to Seller After Purchase” checkbox in the email settings.

    3. After editing the text in the “Payment Gateway”… the text is now displayed , but it is center adjusted?! Where can I adjust this text leftside?

    4. I have the problem that the text in the checkout page does not display “german umlaut… as “ä, ö, ü etc”

    Please provide screen shots of exactly what you are referring to.

    April 22, 2014 at 11:38 am #61810
    pitshop
    Member

    how do I upload a screen shot here?

    April 22, 2014 at 4:21 pm #61811
    wzp
    Moderator

    You can’t… 8(

    Use PicPaste.com and post a link, instead.

    You can also share a link to a page where we can go and see the issue.

    April 23, 2014 at 11:26 am #61812
    pitshop
    Member

    Hi WZP, here the link to the Screen Capture which shows the “Umlaut” – Problem and the Centering.==> [http://www.knse.ch/umlaut/]

    April 23, 2014 at 12:50 pm #61813
    pitshop
    Member

    I did check the function “..email to seller after purchase. Also the email adress is definitely funnctional…. but no mail is coming to the seller after manual checkout.

    Could it be that the seller email wil not be sent because the buyer has purchased by manual checkout and the order stays pending in the system until payment has been booked? When order is made by paypal, the email to seller works.

    April 24, 2014 at 1:51 am #61814
    Peter
    Member

    The code was designed to not send emails to seller if purchase was “pending”

    We have tweaked the code so that seller email will also be sent for “pending” orders.

    We also fixed the displaying of foreign characters in the checkout page.

    These fixes will be available in the next release.

    If you are really anxious to have them sooner get in touch with us as we can send you the updated zip file.

    https://support.tipsandtricks-hq.com/contact

    April 24, 2014 at 3:03 am #61815
    Peter
    Member

    3. After editing the text in the “Payment Gateway”… the text is now displayed , but it is center adjusted?! Where can I adjust this text leftside?

    To modify the alignment of the checkout message do the following:

    1) Go and grab the following plugin:

    http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413

    2) Then add the following CSS code in the settings of the above plugin:

    #wps_manual_paymentform_inside {
    text-align: left !important;
    }

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