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No line breaks in text email

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Tips and Tricks HQ Support Portal › Forums › WP eMember › No line breaks in text email

Tagged: email, email error, email settings, plain text email

  • This topic has 3 replies, 2 voices, and was last updated 10 years, 10 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • June 15, 2014 at 12:01 pm #11013
    Tanya
    Member

    Hello. I’m new to the Emember plugin and I am loving it so far. The only problem I can’t seem to figure out is that my plain text emails from the Email Settings dashboard send without any line breaks.

    All of the emails look like this – smashed together in the same long line:

    Dear Jane.We have reset your password.Membership details:Username XXXXXXPassword XXXXXX.Thank you.Signature line.

    Is there a fix for this? Thanks.

    June 15, 2014 at 11:32 pm #63700
    admin
    Keymaster

    What do you see when you go to the “Email Settings” menu of the plugin. Is there line break/space in the email body field text?

    July 19, 2014 at 6:33 pm #63701
    Tanya
    Member

    Hi there, sorry I just saw this. Kept checking and didn’t see a response. Yes, in the Email Settings there is a line break – just not in the end user’s email reply.

    July 19, 2014 at 11:34 pm #63702
    admin
    Keymaster

    okay that means you have another plugin that is breaking the formatting of emails sent from your WordPress system. Do the following test to find out which one is doing it:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

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