eMember – No email notification of new members

[kaygill]

I am using version 8.5.2 wp-emember. I am not receiving any email confirmation of new members. I’m sure I used to. My question is what email notifictaion should I be receiving?

I am receiving email notification from paypal.

I have tested that my server & wp are sending emails using the test email funtion/plugin and all seems ok. The recent debug log is below

Thanks Kay

[01/22/2013 10:21 PM] – SUCCESS :Processing signup request of membership for: XXXX@btopenworld.com

[01/22/2013 10:21 PM] – SUCCESS :reCAPTCHA is valid… creating membership account: Nicola.smallwood@btopenworld.com

[01/22/2013 10:21 PM] – SUCCESS :Creating a new account for free membership or for the level specified in the shortcode. Member Email: Nicola.smallwood@btopenworld.com

[01/22/2013 10:21 PM] – SUCCESS :Processing registration submission…

[01/22/2013 10:21 PM] – SUCCESS :===> Performing autoresponder signup if needed <===

[01/22/2013 10:21 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.

[01/22/2013 10:21 PM] – SUCCESS :List name specified for this membership level is: skiwithconfidence_free_membership

[01/22/2013 10:21 PM] – SUCCESS :GetResponse email address to signup:Nicola.smallwood@btopenworld.com

[01/22/2013 10:21 PM] – SUCCESS :GetResponse campaign to signup to:skiwithconfidence_free_membership

[01/22/2013 10:21 PM] – SUCCESS :Attempting to call GetResponse API for list signup…

[01/22/2013 10:21 PM] – SUCCESS :API Key:ab1cba89e87db8655c7e66dda1ab44f4, Customer name:

[01/22/2013 10:21 PM] – SUCCESS :Attempting to retrieve campaigns for skiwithconfidence_free_membership

[01/22/2013 10:21 PM] – SUCCESS :Attempting GetResponse add contact operation for campaign ID: pta5 Name: Email: XXXX@btopenworld.com

[01/22/2013 10:21 PM] – SUCCESS :GetResponse contact added… result:Array

[01/22/2013 10:21 PM] – SUCCESS :GetResponse signup operation performed. returned value:1

[01/22/2013 10:21 PM] – SUCCESS :End of membership level specific autoresponder signup.

[Peter]

Have you enabled the check-box called “Send Notification to Admin” in the “Email Settings” section of eMember? If you don’t have that checked then eMember won’t send any notification to the admin of the site.

[Russell58]

Hi,

I have stopped receiving the admin notification emails.

The check box for “Send Notification to Admin” is still checked & enabled.

The last notification I got was 2 weeks ago but the most recent few members have not been notified to me. Have checked the error log and all looks fine in terms of registration and redirect process.

I am using WP eMembers – Members v8.7.5

[admin]

If the debug log file says that the plugin sent the email then check the following post:

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

[Author]

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