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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › No email confirmation
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Hi, I have sent you an email regarding this issue. If you do not receive it please let me know.
Cheers,
Ivy
Quick question are you using MailChimps with the API? If so please try using it with the username and password and running a test transaction. Let me know if this fixes the problem.
Cheers,
Ivy
Just tried the transaction using the mailchimp username/password – email still didn’t get added to the mailchimp database.
There seems to be an issue with the library file that mailchimp has provided for the integration when you use the API option.
Please use the login option and it should work fine.
Hi
I am using estore (and emember) everything is working fine but there is no email sent to me with a notifacation of a sale (from estore) also had trouble setting it to fire off an email to an Aweber list.
I have enabled Debugging and look at an entry in there. There are no failures only success. I have tried using the WP email and the PHP script but I’m a bit lost now! – can you help me please?
Hi, Since the debug log is showing that the email is being sent there are two things that could be happening.
1.) The server is blocking the email after it has been sent.
2.) The email is going to the spam folder.
Can you please send me the debug file so I can take a quick look at it. I will send you an email regarding this.
Cheers,
Ivy