Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › No e-mail after purchase
- This topic has 4 replies, 3 voices, and was last updated 13 years, 8 months ago by wzp.
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March 30, 2011 at 11:25 pm #3080Webbdesigner.meMember
I have enabled the debug feature and it says:
[03/27/2011 8:55 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66
[03/27/2011 8:55 PM] – SUCCESS :Post string : XXX
[03/27/2011 8:55 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
[03/27/2011 8:55 PM] – SUCCESS :IPN successfully verified.
[03/27/2011 8:55 PM] – SUCCESS :Creating product Information to send.
[03/27/2011 8:55 PM] – SUCCESS :Transaction Type: Shopping Cart
[03/27/2011 8:55 PM] – SUCCESS :Number of Cart Items: 1
[03/27/2011 8:55 PM] – SUCCESS :Item Number: 10
[03/27/2011 8:55 PM] – SUCCESS :Item Name: Town
[03/27/2011 8:55 PM] – SUCCESS :Item Quantity: 1
[03/27/2011 8:55 PM] – SUCCESS :Item Total: 1.00
[03/27/2011 8:55 PM] – SUCCESS :Item Shipping: 0.00
[03/27/2011 8:55 PM] – SUCCESS :Item Currency: USD
[03/27/2011 8:55 PM] – SUCCESS :Download Link :
Town –
Deleted By Admin
[03/27/2011 8:55 PM] – SUCCESS :Product Email successfully sent to xx@xx.nu.
[03/27/2011 8:55 PM] – SUCCESS :Notify Email successfully sent to xx@xx.com.
[03/27/2011 8:55 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.
[03/27/2011 8:55 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.
[03/27/2011 8:55 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.
[03/27/2011 8:55 PM] – SUCCESS :No Referrer Found. This is not an affiliate sale
[03/27/2011 8:55 PM] – SUCCESS :Paypal class finished.
(changed only the e-mail addresses and the post string because i do not want to reveal this information in public.) Seems like everything works fine. Only problem is that no e-mail ever shows up… not to the custumer, not to sales. We have checked spam filters. What could be wrong? (We have WordPress activated for sending of e-mails)
March 31, 2011 at 12:29 am #30880wzpModeratorHave you tried the setting that uses eStore’s mailer instead of the WordPress mailer?
March 31, 2011 at 1:44 am #30881IvyMemberHi, Also see the following forum post as this will explain more about why emails may not being arriving even though they are being sent by the plugin (The debug is showing that the emails are being sent successfully.) :
March 31, 2011 at 1:43 pm #30882Webbdesigner.meMemberThank you both. I changed to eStore’s mailer and now everything works!
March 31, 2011 at 1:48 pm #30883wzpModerator -
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