New user cannot register for a free accont

[Dennis]

Someone sent me this after trying to sign up for a free membership:

attempted to join twice today with no success. Just kept getting sent back to the point of entering the CAPTCHA code words with no insight into why I was unsucessful.

I cannot see anything wrong on my end, any ideas?

Dennis

[admin]

Have you tested a signup yourself?

[Dennis]

After I signed up, clicked the confirm link in that email, on registration page my email looks like this:

<script>MailGuard(‘myemail’,’gmail.com’)</script>

and I cannot edit this form to change my email.

I didn’t got the same issue as the one singing up for the free account.

[admin]

Okay that proves that the user who complained wasn’t entering the captcha code correctly which is why he wasn’t allowed to register.

Now, regarding your other response… it looks like a JavaScript issue on the page. Please post the unique registration link that you received in your email so I can go to that page and check it.

[Dennis]

http://thetaxhavenreport.com/join-us/registration/?member_id=50&code=1655801f8ade8c03860af41aabc8920a

[Peter]

When viewing your page using Chrome’s firebug I can see that you have a few javascript errors on that page:

Failed to load resource: the server responded with a status of 404 (Not Found) http://thetaxhavenreport.com/wp-content/plugins/autoresponder-gwa/js/jcap.js?ver=3.4.1

Failed to load resource: the server responded with a status of 404 (Not Found) http://thetaxhavenreport.com/wp-content/plugins/autoresponder-gwa/js/md5.js?ver=3.4.1

Uncaught ReferenceError: swfobject is not defined /join-us/registration/?member_id=50&code=1655801f8ade8c03860af41aabc8920a:743

Unable to post message to http://www.stumbleupon.com. Recipient has origin http://thetaxhavenreport.com.

Please do the following test to identify the source and deactivate the offending plugin or theme:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[Dennis]

I found the issue, WP Email Guard http://wordpress.org/extend/plugins/wp-email-guard/ was the reason, it was protecting my email just as it is designed to do!

Any fix or similar plugin you can recommend to protect the emails?

Dennis

[Author]

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