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New Member Email

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › New Member Email

Tagged: new member registration emails

  • This topic has 8 replies, 5 voices, and was last updated 13 years, 3 months ago by Peter.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 19, 2011 at 11:37 am #2532
    Pavel
    Member

    Hi,

    I have switched off the “Automatically Create WordPress User” option in eMember settings but still every time a new user signs up, he/she gets email like this:


    Dear

    Your registration is now complete!

    Registration details:

    Username: Pája007

    Password: paja

    Please login to the member area at the following URL:

    Thank You


    It looks like email from WordPress but it should not be as the new user record is not created in wordpress – just eMember (intended).

    So how can I stop wordpress sending these emails?

    Thanks,

    Pavel.

    January 19, 2011 at 11:52 am #28165
    wpCommerce
    Moderator

    Hi, The plugin is using the WordPress mailing system but it’s not actually creating a WordPress user. If you don’t have any name next to the from email address, by default it puts WordPress as the name. You can enter the email in the following format to set the from name and from email in one go: Your Name <youremail@example.com>

    January 19, 2011 at 2:31 pm #28166
    Pavel
    Member

    … but I dont want the user to get this email at all.

    January 20, 2011 at 3:53 am #28167
    wpCommerce
    Moderator

    After signing up eMember will always send email to the user. You need to modify the code to turn this off. Open the “eMember_misc_functions.php” and search for the following line:

    wp_mail($_POST['aemail'],$subject_rego_complete,$email_body1,$headers);

    Once you find it, you can either delete the line or comment it out like the following –

    //wp_mail($_POST['aemail'],$subject_rego_complete,$email_body1,$headers);

    March 14, 2011 at 8:38 pm #28168
    Pavel
    Member

    Hi, I found that when a member asks for a pasword reset, she gets an empty email with no subject and body text from WordPress. The password is changed as the old one does not work. The problem is obviously that the email where the new password info should be is empty.

    Could this be caused by the proposed change?

    Thanks,

    Pavel.

    March 15, 2011 at 1:31 am #28169
    amin007
    Participant

    WP eMember Settings -> Email Settings -> Forgot Password email section

    You have values in that section? The values have been saved?

    March 15, 2011 at 9:01 am #28170
    Pavel
    Member

    I had the default values but as soon as I changed them now, it works fine. Thanks for the hint.

    February 13, 2012 at 9:49 am #28171
    willtro
    Member

    I cannot get the eMember software to send an eMail message to a new subscriber. Is there anybody who can set this up for me because I am not a programmer and it is almost impossible to get your software to work!

    February 13, 2012 at 12:06 pm #28172
    Peter
    Member

    Hi,

    Let’s take it a step at time.

    Can you please enable debug so we can see if the plugin is at least trying to send an email.

    To enable debug for eMember just set the “Enable Debug” checkbox in the settings page.

    Then share the output from the eMember_debug.log file.

    The following link outlines several common reasons why emails might not be received:

    https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

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