Neither Login nor Registration Page working

[robertAndata]

Dear TT-HQ-Team,

Our Affiliate site is somehow nuts.

When registering and filling in all informations, the site will simply be reloaded without registering the user. There is no error message like missing information or thelike, it simply reloads the registering page after pushing the the button. The user is not registered in the backend.

Its the same with loggin in. We tried to log in a manual created affiliate, but it simply reloads the login form.

The plugin is installed without error message.

We use W3 Total Catche but we added the needed cookie exceptions.

We tried:

– deactivating and reactivating the Plugin

– reinstalling the plugin

– switching off W3

The site is:

[admin removed link]

I’d be glad for any idea.

Thank you!

[Peter]

Hi,

The following might be contributing to your problem.

You have all sorts of jquery errors on your signup page. The following is just an excerpt of the 44 odd lines of error logs I could see:

`

Uncaught SyntaxError: Unexpected token <

[jquery.form] terminating; zero elements found by selector

/laktasekampagne/botschafter/?wp_affiliate_view=signup:38521323811133942: Ecwid widgets (c) 2009-2010 Creative Development LLC

/laktasekampagne/botschafter/?wp_affiliate_view=signup:38521323811133964: style =

/laktasekampagne/botschafter/?wp_affiliate_view=signup:38521323811133964: Unserialize config: //OK[0,1,105,16,1,104,0,0,103,1,102,38,37,36,35,18,34,0,33,7,0,-30,-35,0,0,101,100,99…….

………..

I found this via using the “firebug” within my chrome browser.

[robertAndata]

Hey Peter,

We deactivated and deinstalled the plugin Ecwid, that created the erros.

there is, via firebug, one error remaining:

syntax error

}, “Username must contain only letters, numbers, or underscore.”);</p>

The Script is:

<script type=”text/javascript”>

/* <![CDATA[ */

jQuery(document).ready(function($){

$.validator.addMethod(“username”, function(value, element) {

return this.optional(element) || /^[a-z0-9_]+$/i.test(value);

}, “Username must contain only letters, numbers, or underscore.”);</p>

<p> $(“#regForm”).validate();

});

/*]]>*/

</script></p>

There seems to be no connection to Ecwid as removing it does not fix the problem.

Don’t wonder, we had to recativate Ecwid as it is our current shop plugin and we can’t switch it off for long.

I’d be glad for any idea for the error above.

[admin]

You have a few JavaScript errors that is coming from a few difference sources (Ecwid seems to be one of those). When you have JavaScript error on the page it can prevent other JavaScript on the page from working correctly. You can see which exact plugin(s) or theme is contributing to the plugin by doing this test:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

As long as those JavaScript errors are there this plugin will have trouble with the signup. I would recommend you try the standalone method of affiliate area (option 1) if you cannot fix the JavaScript errors on your site:

http://www.tipsandtricks-hq.com/wordpress-affiliate/setting-up-the-affiliate-viewarea-315

[robertAndata]

Dear all,

I tested the Theme and you’ve been right, its somehow interfering with Wp-Affilitae.

I therefore set up a standalone area as suggest by the admin.

Thank you!

PS: Could you remove the link to our side? Thanks!

[robertAndata]

Btw: The support was really great! I learned a lot to help myself:).

[Author]

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