Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Name of Picture only displaying in Galleries
- This topic has 11 replies, 5 voices, and was last updated 8 years ago by
Peter.
-
AuthorPosts
-
May 10, 2014 at 10:40 am #10806
DMBPhotographer
MemberHi, I’ve just purchased wp photo seller and uploaded my first gallery with the uploader in WP Photo Seller. No thumbnails are displaying, just the name of the picture file. On the Gallery page the picture does not display either, can you help.
The page can be viewed at [www.dmbphotographer.com] in the photo gallery.
THanks for any help
May 11, 2014 at 12:09 am #62848admin
KeymasterAre you using a CDN service? The image URL looks like this:
[http://i1.wp.com/www.dmbphotographer.com/wp-content/uploads/wp_photo_seller/1/0001-Mr-and-Mrs-Barnes-6651.jpg]
We have some security protection (to protect your photos) in the plugin that prevents anyone trying to fetch the image from outside your server. So that CDN service won’t be able to get the image.
May 11, 2014 at 8:39 am #62849DMBPhotographer
Memberwhat do you mean cdn and how do I turn it off?
May 12, 2014 at 12:30 am #62850admin
KeymasterCDN stands for “Content delivery network”. I will try to explain the issue in a different way.
When you upload an image to your site the URL should be something like the following:
[http://www.dmbphotographer.com/wp-content/uploads/wp_photo_seller/1/0001-Mr-and-Mrs-Barnes-6651.jpg]
In your case the URL is the following:
[http://i1.wp.com/www.dmbphotographer.com/wp-content/uploads/wp_photo_seller/1/0001-Mr-and-Mrs-Barnes-6651.jpg]
There has to be something special (a plugin, a service or something else) that you are using on this site which make image URL like that. Can you turn that off?
May 12, 2014 at 12:33 am #62851Peter
MemberLooks like you are using the photon feature in jetpack.
You have to turn that feature off in order for the photo seller to work because it changes the URLs of the photo files.
April 19, 2015 at 10:26 am #62852monsterfulphotocom
Memberhi,
i am having exactly the same problem but my photon feature in jetpac is not activated… please help as i need my gallery set up by this evening.
Website im having problems with is [www.monsterfulphoto.com] and password for the gallery is Graduation 2015
Many thanks
April 19, 2015 at 10:34 am #62853monsterfulphotocom
Memberalso would like to add that is shows add to cart button and picture name, but no picture and when u click on it, it says ‘This is somewhat embarrassing, isn’t it? It looks like nothing was found at this location. Maybe try a search?’
April 19, 2015 at 11:16 am #62854monsterfulphotocom
Memberheres the exact page i am having problems with [http://www.monsterfulphoto.com/photogallery/gallery3/] (Password: Graduation2015)
i have deleted plugin and updated it to a new one, and tried different gallery template and still nothing seems to work
not even thumbnails show up on that page
(
plz plz help as i need it done asap and I thought it’ll be all clear and simple.. didnt expect it to be failing so badly..
April 20, 2015 at 2:29 am #62855Peter
MemberLooks like your server configuration is causing some issues.
I’ve sent you an email…please check your inbox.
March 7, 2017 at 12:26 am #62856mtroxell
MemberI am having the same problem. Images are displaying in the Gallery, but not on the gallery page. What am I missing?
March 7, 2017 at 12:42 am #62857admin
KeymasterWe have different gallery templates which shows the gallery using a different style. Please review the available styles from the following page:
That will show you how the different templates look.
Which template are you using for your gallery? Share a link to your gallery page so we can see what it is doing.
March 7, 2017 at 3:42 am #62858 -
AuthorPosts
- You must be logged in to reply to this topic.