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My store is counting some "invisible" sales

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › My store is counting some "invisible" sales

Tagged: Copy product, Duplicate Sales

  • This topic has 6 replies, 5 voices, and was last updated 11 years, 7 months ago by admin.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 7, 2010 at 12:18 pm #1962
    anotherbreed
    Member

    Hi,

    I noticed the Sales Count is strangely raised to “6” for a few items I added last week (my store has got 100 items in total and was opened two months ago starting with 90) but I didn’t received any notification from the store or PayPal. I also don’t see any new customer and sale in the stats screen.

    All the other items counter is 0.

    This is really strange. What could be happened?

    October 7, 2010 at 11:19 pm #25179
    amin007
    Participant

    When you created this items did you use the “Copy Products Details” feature to copy another product which had 6 sales count?

    Are you offering this product for free via the “Squeeze Page” option?

    How to Make a Squeeze Page Using the WordPress eStore Plugin

    Do you have a “Download Now” button lying around somewhere on a page for this item that you forgot about?

    October 8, 2010 at 11:44 am #25180
    anotherbreed
    Member

    Hi Amin,

    yes, I did use the “Copy Product Details” feature on some items that have been sold before. I actually didn’t realized I was copying the sales number as well, good to know.

    Thank you.

    October 8, 2010 at 11:57 pm #25181
    amin007
    Participant

    Yep, the copy product details feature gives you an exact clone of the product you are copying so you need to change the details you want after your copy it.

    October 9, 2010 at 4:52 pm #25182
    Paul
    Member

    I seem to recall having to set the Category as it hadn’t copied, but it was a while back….

    August 22, 2011 at 9:02 pm #25183
    kimpomares
    Member

    So, how does one remove the “duplicate sales” from the new item created by copying another item?

    August 23, 2011 at 1:11 am #25184
    admin
    Keymaster

    The inventory count for a product is different than duplicate sales. Duplicate sales would mean that you have double sales record for the same product. I don’t see how you get duplicate sales from copying a product. So my question is, what do you really mean by duplicate sales in your case?

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