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[Support request] Must a member’s email address be unique?

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember F.A.Q/Instructions › Must a member’s email address be unique?

Tagged: Duplicate email addresses, Email address field

  • This topic has 1 reply, 2 voices, and was last updated 4 years, 2 months ago by wzp.
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  • February 11, 2021 at 3:19 pm #82517
    parks
    Spectator

    We have several husband & wife members that use the same email address. Right now, eMember won’t let me add a member if the email address I enter is already in another member’s profile. Is there a way to allow duplicate email addresses in our list of members?

    Thanks

    February 11, 2021 at 4:58 pm #82519
    wzp
    Moderator

    Unfortunately, it cannot be easily done. For one thing, payment processing for memberships is tied to email addresses; ditto for renewals and expirations.

    If they are using Gmail addresses, they can create aliases, by inserting 1 or more “.” period characters into a normal Gmail address. Gmail counts doe.family and doefamily as the same address, but eMember and PayPal, et al, count them as 2 unique addresses.

    And if they are using Outlook or Hotmail email addresses, they can create alternative email aliases, that point to the same inbox.

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