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Multiple emails from add to cart purchase

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Multiple emails from add to cart purchase

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 6 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 14, 2011 at 3:36 am #4762
    Roger MacRae
    Member

    When a user buys multiple products via add to cart, they get multiple emails. I really don’t like that. Is there a way to have only one email go out for a cart purchase regardless how many products were in their cart. Again I would be will to pay for the functionality if it is reasonable.

    November 14, 2011 at 10:34 pm #38449
    admin
    Keymaster

    There should be only one email (containing the details of all the items) that goes out to your customers. Are you saying that you get a separate email for each product in the shopping cart?

    November 15, 2011 at 5:55 am #38450
    Roger MacRae
    Member

    yes that is what I am saying

    November 15, 2011 at 9:28 pm #38451
    admin
    Keymaster

    Okay… lets turn on debug and see what is going on after a sale. This post will explain what to do:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

    After you do a test transaction with debug enabled, share the content of the “ipn_handle_debug.log” file here so I can check.

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