Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › MP4 Video Won't Play
- This topic has 11 replies, 3 voices, and was last updated 13 years, 11 months ago by
amin007.
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May 13, 2011 at 6:42 pm #3403
KraftyOne
MemberOn this page:
http://www.marathon4life.info/application-process/
You can see under #1, I have tried to implement the lightbox feature. This is the code I used:
[wp_lightbox_special_anchor_text_mp4_video link=”http://www.marathon4life.info/wp-content/uploads/2011/04/online-membership-sign-up-1.mp4″ width=854 height=460 title=”Online Membership Sign Up” text=”Online Membership Sign Up”]
The video is encoded correctly…or at least, it is the same settings I’ve used for dozens of other videos that play fine.
Any ideas?
May 13, 2011 at 8:56 pm #32477wzp
ModeratorThe video plays fine (in QuickTime).
May 13, 2011 at 10:35 pm #32478KraftyOne
MemberIs that how the plugin works? It requires people to have quicktime? I assumed/thought I read that it would use an HTML5 player with a flash fallback. Lots of people don’t have quicktime…
For clarification…the link that is using the lightbox plugin is the 2nd one under #1. The first one is just a normal link to the video…
May 13, 2011 at 10:40 pm #32479KraftyOne
MemberAlso, I have tried Firefox, Safari, Chrome and IE9…none of them work.
May 13, 2011 at 10:57 pm #32480wzp
ModeratorAh, I was clicking on the wrong link. I agree there seems to be a problem, that perhaps Amin can address when he gets in.
As for the QuickTime, it just happens to be that I happen to have my system set to use it as the default player for MP4 files.
May 14, 2011 at 1:16 am #32481amin007
ParticipantYour problem is not that it is not playing the video. The problem is that the overlay is not appearing. I tested the shortcode you are using on my test site and the video plays fine in the overly so your video has no encoding issue.
Your issue is related to a JQuery conflict on the page. This is explained here:
Can you please do this test and let me know what you find?
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
May 14, 2011 at 6:14 am #32482KraftyOne
MemberHello…I tried the default theme and I disabled any plugins that I thought were using jquery…still no luck…
May 14, 2011 at 9:06 pm #32483KraftyOne
MemberOkay…I did this. I turned off EVERY plugin except the lightbox one AND went back to the default theme. Even with the default theme and only the ONE plugin activated, it still doesn’t work. Help please…
May 15, 2011 at 12:58 am #32484amin007
ParticipantIf you deactivate all the plugins and switch to the default theme it is impossible for the plugin to not work. I will send you an email to get site access so I can check it out.
Your issue is coming from the following line of code so need to identify which plugin or theme is doing this:
<script type=’text/javascript’ src=’http://ajax.googleapis.com/ajax/libs/jquery/1.4.2/jquery.js?ver=1.4.2′></script>
May 16, 2011 at 12:02 am #32485KraftyOne
MemberI sent it to you. Please let me know what you find.
May 18, 2011 at 4:52 am #32486KraftyOne
MemberHello…checking in…really need to get this working and haven’t heard back…
Thanks!
May 18, 2011 at 8:26 am #32487amin007
ParticipantI sent you an email but obviously you didn’t receive it. I just sent another email just now.
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