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I have an h.264 encoded MP4 that I would like any user to have a chance to view regardless of OS or browser. From your documentation, I have chosen the [wp_lightbox_anchor_text_mp4_video] method to display my video in a lightbox via a text link. I’m assuming that, since this method is touted as a “catch all”, the browser first tries to diplay the video through Flash (Flowplayer) then, if the browser is not compatible, uses HTML5 to display the video.
However, while testing on an Android platform without Flash installed, the lightbox pops up with a message stating that I don’t have Flash. I would have assumed that, when Flash is not detected, the browser would fall back to HTML5. Is there a way (with or without shortcodes) to force HTML5 playback if Flash is not available? Or, is there a better method that I’m missing altogether?
Your advice would be appreciated. Thank you.
Hi, we’ve added a fix for this. Please do the following:
1. Deactivate and delete the currently installed version of the plugin(s).
2. Download a fresh build of the plugin(s) from here:
https://support.tipsandtricks-hq.com/update-request
3. Upload and activate this version of the plugin(s).
Let me know how it goes.
I have version 1.5.4 of WP Lightbox Ultimate installed and active but I’m still prompted to download Flash Player without any default fallback to HTML5. Any suggestions? Thank you.
Hi, Are you sure that the page is not cached? (try refreshing couple of times)
Sometimes after you update the plugin all the codes don’t get executed right away. It’s a good idea to deactivate and reactivate the plugin.
Please post a link to the page where you are using the shortcode.
I just created a new page and inserted the shortcode for all browser MP4 compatability. http://tinynightmares.com/wordpress/video-lightbox/
Since it’s a new page, there would not be a caching issue. Before creating this page, I also deactivated and re-activated the plugin. Also, I know this is the new plugin as I had made some edits to PHP and CSS to change the look of the lightbox and overlay. Those files have been reverted to the default state.
I still receive the message “Flash version 9.0 or greater is required. You have no flash plugin installed”. In case it helps, I am receiving this error on Kindle Fire.
My reason for using your plugin was to ensure lightbox display of MP4 on iOS. I didn’t expect an issue with Android.
Would it be possible to, instead, default to HTML5 with a fallback to Flash?
I appreciate the help.
It should not happen in the original Android device. I think it’s happening because Kindle Fire runs a forked version of the android operating system.
Anyway, we’ve released another update. Please do the following:
1. Deactivate and delete the currently installed version of the plugin(s).
2. Download a fresh build of the plugin(s) from here:
https://support.tipsandtricks-hq.com/update-request
3. Upload and activate this version of the plugin(s).
Let me know how it goes.
Still no change.
I tested on a new Windows PC today to eliminate the caching variable. This time I tried IE, FF, and Chrome with the Shockwave/Flash plugin disabled and encountered the same result that I got with the Kindle Fire.
I’ve got my own code for embedding a SWF with a video object/HTML5 fallback. I was hoping to avoid creating an additional page for the video, hence the lightbox angle. If all else fails, I suppose I could test opening an iframe or inline HTML in the lightbox.
I’m still hoping this method can get sorted out. Thanks.
BTW, I encounter the same issue through your demo page.
http://www.tipsandtricks-hq.com/wp-affiliate-link-manager/tag/wp-lightbox-ultimate-demo
Hi, We did testing with the android device and it turns out that mobile android can actually play video using Flowplayer.
However, after a research we found out that Kindle fire (tablet android) can also play video using Flash player (Flash option is turned off by default).
That is good to know. However, this still leaves the problem of no default fallback for any browser with Flash disabled. Standard practice for embedded video is to fallback to HTML5 playback. It doesn’t appear that the [wp_lightbox_anchor_text_mp4_video] method does this. Can this method be modified to enable HTML5 fallback?
As I’ve mentioned, the main reason for purchasing your plugin was that it was the only one claiming MP4 comparability across all browsers while also playing inside of a lightbox.
Do you think there is any chance to get this working correctly? Thank you.
Hi, There is no issue with the fallback. We already have HTML5 fallback for iPad, iPhone. They are working fine.
I don’t think it’s a good idea to automatically fallback to HTML5 if flash is disabled. IE 6,7,8 and older versions of Firefox can’t even recognize HTML5 video. So if a user turns it off he/she will at least know that the video is playable but it needs flash player (rather than looking at a blank window).
So what you are telling me is that the fallback option is only triggered when the script detects the presence of iOS rather than detecting the absence of the Flash plugin in general?
In that case, I suppose the plugin is doing what you intended it to, just not what I was hoping it would do.
Is there any chance that i can talk you into providing an option for the latter scenario?
Hi, we cannot make any changes to the plugin that will affect majority of our users. Besides there are thousands of devices out there. It’s not possible to make the plugin compatible with all of them. So I think it’s best if you use our HTML5 video shortcodes.
Please have a look at the shortcode reference guide for more information (
HTML5 Overlay Display Settings section):
I just looked at the code generated by the html5 method. I didn’t realize that it included a fallback to Flash. This will work even better than what I was requesting. I apologize for becoming fixated on one particular method and not investigating the alternatives. I appreciate your time and guidance.
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