More information in the affiliate mail.

[Susnos]

Hello, thanks again for this awesome plugin!

I was not shore in witch forum to address this question, please move it if you feel like it. I do have a question about an e-mail function. I use eStore together with Affiliate platform. I use the Affiliate platform to cheer revenue between the site owner and 50 photographers. So on each product I have used the AddOn setting “Author ID for Revenue Sharing” to split the income between them.

I have both digital and physical variation. Works fine, except some trouble with the digital one, but I address this in another question if I can´t solve it.

Right now I just using test photos and have today test the site in sandbox mod. The site owner (seller gets a great mail with all the parameters I have choose, but the photographer (affiliate) just get a short mail that says he got a commission, and can log in to get more information. I have log in as that affiliate an all it says in the portal is the time and amount his earning.

Is there a way to customize the mail that goes to the affiliate? I have look in every php file I can think of. But the only thing I found is the text that is coming with the mail, and it is in the language file. I would like the affiliate to have information on witch item is sold, the variation the costumer have choose and costumer address. You see, in my case it is the Affiliate who´s going to print and send the photo to the costumer, in case they have choose the picture on print. Can this be done? Please tell me there is a way….I’m using eStore v5.5.4 and Affiliate platform v4.6.4. I just saw there are updates for both of them, and I understand that I should get those, and I will!

The site address is http://bildpoolen.net (it is not finish yet…)

[admin]

Yes, there is a way to customize the email content that gets sent to the affiliate when they receive a commission. This post will help:

https://support.tipsandtricks-hq.com/forums/topic/how-to-customize-various-textmessages-displayed-by-the-plugin

[Susnos]

Well thank you. But that I knew. But inside this lang. php I can just make a permanent change, so to speak. I want the affiliate to have information on a product that been sold, and they are taking a commission of. So let say Affiliate A gets commission on product A1. So if someone bay product A1 I want information in that mail witch is sent to the Affiliate to contain detailed information on that sale. (the product ID, witch variation and so on)

I do not see hoe I can accomplish this from the language file?

Any ideas?

[admin]

That email was designed to be just a notification (not contain all the sale details). You can custom code it so the notification also sends other details with the email. The function to look for is “wp_aff_send_commission_notification” in the wp_affiliate_platform1.php file. You can pass in the other details when calling that function and include those in the email.

[Susnos]

Thanks, I try to take a look at that…I’m not that good at coding, still in “learningfrase” but having fun while doing it so thanks for this great plugin.

[headmonk]

I too would love the option of having the product name at least be passed on to the affiliate. Can you include some kind of check box for this the same as you did with buyers email?

thanks much!

[IgorM]

Is it possible to set the WP Affiliate platform in such way, so the affiliate receives a whole enquiry (or a lead) via email when the enquiry is made (or the lead is generated) via a website form?

I’m using a Contact form 7 just because your plugin is integrated better and better with it, but I’m open to all other solutions.

Thank you

[admin]

@IgorM, we will add the referrer ID in the lead capture email body that gets sent out by the contact form 7 plugin.

[headmonk]

Is there a way I can add the Product Name to the Affiliate email myself?

thanks

[admin]

@headmonk, the product name is actually not captured or used in the affiliate platform plugin. We use the “Product ID” as it is usually a better way to uniquely identify a product (multiple products can have the same name). Also, not all integration pass the product details to the affiliate plugin at the time of the sale which makes this feature a little hard to manage. Are you using eStore for handling the item sale? If you are using eStore then I should be able to add the product ID in that commission notification email.

[headmonk]

Yes I am using eStore and would love that. I’m using the plug-in to sell music from multiple composers so they need to know what tracks from their catalogs are selling.

thanks in advance!

[admin]

Okay, I will add this in the plugin.

[IgorM]

Most excellent. Thank you, it works like a charm regarding the ID of the refferal received in the email of Contact Form 7.

Now you also add a function “Show Buyer Details to Affiliates in the Affiliate Area” which is even better, yet when I tested it, switched it on, did a test “sale”, then login as affiliate there was nowhere I could see the buyer details?

[IgorM]

It is possible I don’t understand this feature (“Show Buyer Details to Affiliates in the Affiliate Area”) as I should.

Let me explain. We do the 99% of our business offline (consulting), yet more than 80% business comes from online activities. Affiliates (or better our business partners) are surely the ones who help us with that. We do not have open affiliate registrations – it is only for a few business partners who can (of course also we) benefit hugely if they have a proper help insider partner’s/affiliate’s web center on our website.

So, if affiliate also sees the lead (name, email) inside the affiliate area, he can help us with contacting the possible client by himself. The benefits of this are huge (the affiliate is the one who knows the lead more than we do), and the results are at least 30% better because of that.

So, I’m thinking how to structure all this to work for the benefit to all of us (our company and our business partners/affiliates).

What does “Show Buyer Details to Affiliates in the Affiliate Area” actually mean? Does it mean, the affiliate will see the data (name, email, maybe some other info also) if the lead was generated via Contact Form 7? For our company the sale is made after the form was submitted (well, of course we have to contact the clients – yet, almost everybody buy after they submit the form).

I know it seems a bit different approach to affiliate marketing, yet this is how we do it and will also do it in the future. Of couse, when we’ll once more begin selling the phisical and digital products also (not just the service), your script will be of tremendous help. Yet, this is the problem I have for now.

Thank you for your reply,

Igor

[admin]

The “Show Buyer Details to Affiliates in the Affiliate Area” feature shows the buyer name and email address from a sale to the affiliates under the sales menu. Remember, the leads data won’t get shown to your affiliates because these are not real customers… they are just potential customers. Your affiliates will only see the data after a lead becomes a *buyer* which is after you sale something to one of the leads (basically when you convert a lead into a buyer).

Update: We have added an option to show some leads data to your affiliates too.

[Author]

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