Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › mod_rewrite problems
Tagged: blankscreen, mod_rewrite
- This topic has 2 replies, 2 voices, and was last updated 13 years, 10 months ago by wpCommerce.
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January 26, 2011 at 12:31 am #2570affiliateproMember
I’m installing the cart on a site and after working on it for a few minutes the browser went blank and wouldn’t load my site, I couldn’t access the wp-admin either.
I contacted gvocom.com where the hosting is through and they said
quote:
your ip got blocked due to mod_security reason. It seems the method you are using in your site is against the policy set in the server and caused the block.
Please check with your developer for the correct usage. It looks like it’s in the wp-cart under file “wp-cart-for-digital-products/lib/jquery.cookie.js”
If not our server admin can disable mod_security for your domain. But the second
method is not a good practice.
unquote
Any ideas why this would be happening?
Thanks
January 26, 2011 at 1:50 am #28405affiliateproMemberI just got this back from GVO support…. has something to do with cart..
Here’s the info they sent me…
Hello,
I have removed the block now. You will be able to access the site now. It seems the method you are using in your site is against the policy set in the server and caused the block. Following was there in the modsecurity logs which caused the block.
[Tue Jan 25 17:20:28 2011] [error] [client 71.199.4.124] ModSecurity: Access denied with code 406 (phase 2). Pattern match “(?b(??:type\b\W*?\b(?:text\b\W*?\b(?:j(?:ava)?|ecma|vb)|application\b\W*?\bx-(?:java|vb))script|c(?:opyparentfolder|reatetextrange)|get(?:special|parent)folder|iframe\b.{0,100}?\bsrc)\b|on(??:mo(?:use(?:o(?:ver|ut)|down|move|up)|ve)|key(?:press|d …” at REQUEST_FILENAME. [file “/usr/local/apache/conf/modsec2.user.conf”] [line “117”] [id “950004”] [msg “Cross-site Scripting (XSS) Attack”] [data “.cookie”] [severity “CRITICAL”] [tag “WEB_ATTACK/XSS”] [hostname “antiques-furniture-collectables.info”] [uri “/wp-content/plugins/wp-cart-for-digital-products/lib/jquery.cookie.js”] [unique_id “TT9avAzMpLIAAFfVM5EAAAAj”]
Please check with your developer for the correct usage.
Any way to fix this? What does “Web Attack” mean?
Thanks
January 26, 2011 at 4:09 am #28406wpCommerceModeratorPlease have a look at the following post which will explain this-
There is a workaround for it in the recent version of the plugin. You can get a recent build from here –
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