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Message when using Generate Download in Admin Function

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Message when using Generate Download in Admin Function

Tagged: download link

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 10 months ago by amin007.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • June 30, 2011 at 9:14 am #3689
    etzhaim
    Member

    Today, for the first time a customer did not receive the download link in the email.

    I have tried the download link generation in the Admin panel and I get the following message:

    Warning: fopen(eStore_post_payment_debug.log) [function.fopen]: failed to open stream: Permission denied in /wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 22

    Warning: fwrite() expects parameter 1 to be resource, boolean given in /wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 23

    Warning: fclose() expects parameter 1 to be resource, boolean given in /wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 24

    Warning: fopen(eStore_post_payment_debug.log) [function.fopen]: failed to open stream: Permission denied in /wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 22

    Warning: fwrite() expects parameter 1 to be resource, boolean given in /wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 23

    Warning: fclose() expects parameter 1 to be resource, boolean given in /wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 24

    Despite of the message download link is generated and works.

    Would you please help to understand where is the problem?

    Thanks

    June 30, 2011 at 11:54 pm #33827
    amin007
    Participant

    There is a permission issue on your server. So when the plugin tried to write to the debug log it failed. You can change the permissions of the log files inside the eStore directory to 777. Log files have a “.log” extension.

    Alternatively, if you are not troubleshooting anything then you can keep the debug turned off by unchecking the “Enable Debug” checkbox from eStore settings menu.

    July 3, 2011 at 11:04 am #33828
    etzhaim
    Member

    I had same thought and have checked all the permissions and ownership of the log files before posting. All of them are fine. All of them are 777 and ownership is ok. Still the message comes.

    Weird right?

    July 4, 2011 at 12:17 am #33829
    amin007
    Participant

    Do you actually have a file named “eStore_post_payment_debug.log” in the eStore directory?

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