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Membership merges – multiple membership levels

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › Membership merges – multiple membership levels

Tagged: membership

  • This topic has 7 replies, 3 voices, and was last updated 14 years, 1 month ago by amin007.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 16, 2011 at 9:52 pm #2965
    intern007
    Member

    Hi,

    I have setup an online magazine site with one year ‘online’, ‘print’ and ‘both’ memberships.

    My question is would it be possible for people who already have ‘online’ membership to add ‘print’ as well and vice versa. The problem is that getting/upgrading to ‘both’ membership will reset their ‘one year’ subscription they already had to start from day one, so in a way they will lose their money for the membership they’ve had prior to the upgrade. Another option I was thinking is to have additional scenario membership levels used only for upgrading from ‘online’ to ‘both’ and ‘print’ to ‘both’ with pricing that accommodates their already existing subscription.

    Any suggestions??

    Regards

    March 17, 2011 at 12:15 am #30286
    amin007
    Participant

    WP eMember Settings -> Enable Secondary Membership

    How to Use Multiple Membership Levels Per User

    When you use this feature a user can belong to multiple membership levels and will enjoy the benefit of all the levels the member belongs to.

    April 5, 2011 at 8:54 pm #30287
    cflyrun
    Member

    I have a similar question – I have multiple memberships. Some allow people to access multiple pages for weekly classes, but I also have a membership that is for one article and one article only. When I test it, if in my own account my primary membership is set to the weekly classes, I can’t access the article, even though that membership level is also ticked. But when I list the article membership level as my primary level, I can still access the classes, because they are ticked.

    I’m guessing this isn’t a real problem, I just hope I don’t have a ton of people who are already signed up for classes buy the article and then not be able to access it because their primary membership is the classes…or will it automatically change to the article?

    Daisy

    April 6, 2011 at 1:44 am #30288
    amin007
    Participant

    When you use the multiple membership level feature a member will have access to all the content that is allowed for the membership levels that are assigned to him. For example if Jon Does belongs to membership level A and mebership level B then he will see content accessible to levle A and B.

    With that said, this is what you need to look out for… when configuring the content protection it is easy to get tangled up with all the category and individual post protection. Category protection takes precedence so for example if Post “X” belongs to category “Y” and you have protected this category then post “X” is only accessible to anyone who have access to category “Y”. If you are trying to individually give access to post “X” its not going to work because its category is locked down. So, go over the protection scheme that you have and make sure you haven’t made a similar mistake.

    April 16, 2011 at 1:45 am #30289
    cflyrun
    Member

    I don’t have any category protections set; I do it all on individual post basis.

    Daisy

    April 16, 2011 at 9:10 pm #30290
    amin007
    Participant

    You are still having issues with this protection settings?

    April 16, 2011 at 10:49 pm #30291
    cflyrun
    Member

    I *think* so but I’m not sure; yesterday I had to fiddle with a customer to see which membership level had to be primary to get ALL of them to work. Here’s what made it finally work, which seems bizarre to me:

    Membership Level A – Access to posts I have individually designated in category A. Category is not protected, I do it post by post

    Membership Level C – Access to a single page that I have individually designated.

    Membership Level B – Access to a single custom post type that I have individually designated.

    Membership Level A was purchased first. Membership level B was purchased yesterday. Membership level C I manually set yesterday after Membership level B was purchased. They can only view all three membership levels if Membership Level C is the primary level.

    Daisy

    April 17, 2011 at 4:52 am #30292
    amin007
    Participant

    I will send you an email to get site access to investigate this.

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