Membership Level "xxxxxxxxx" couldn't be created due to error.

[johnw1965]

Why would I be getting the above error message when trying to add a Member Level? Doesn’t tell me anything about the error or how to fix it.

Same with Adding New Members – I cannot add any data.

What can I check? Have I missed a setting somewhere?

[Peter]

Hi,

Please try deactivating and then reactivating the plugin to see if that fixes it.

[admin]

This usually happens when you update the plugin without following the update instruction. Try peter’s suggestion and if that doesn’t help then load a fresh build of the plugin following the eMember upgrade instruction:

http://tipsandtricks-hq.com/wordpress-membership/?p=3

[johnw1965]

Thank you for the replies.

I have de-activated and re-activated several times, before and after posting here.

I have also removed the plugin entirely and loaded a fresh copy.

Same result. Error message.

Is 7.5.3 the current version? If not, where can I download the update?

[admin]

You can download the current build of the plugin from here:

https://support.tipsandtricks-hq.com/update-request

This information is stated on our forum rules page and also on the page that you see after you log into the forum.

[johnw1965]

Thanks again for your help.

“This information is stated on our forum rules page and also on the page that you see after you log into the forum.”

Yes, I can see the information now that you mention it but I would not have found those locations without you showing me.

I scoured the website looking for a download link.

I also went through my email inbox looking for the download link but the one I received at purchase time was temporary and long-expired.

I also searched the forum via search and found no mention of an upgrade link.

I have the forums bookmarked and I come straight into the forum already logged in via cookies so I never see the forum landing page.

Any chance you could put this information somewhere on your website for people like me? Or create a sticky post on the forum?

Thanks.

[johnw1965]

By the way, the 7.7.8 update now works just fine and I do like the enhancements such as adding an expiry date to membership levels.

I was wrestling the the absence of that in my previous version so thanks for adding it. That’s excellent.

Appreciate all your help.

[Author]

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