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"Membership Level "Free" couldn't be created due to error."

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › "Membership Level "Free" couldn't be created due to error."

  • This topic has 9 replies, 4 voices, and was last updated 14 years, 3 months ago by frantan.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 28, 2011 at 1:39 am #2590
    miles
    Member

    I am following along with the video tutorial and am reaching an error message. On the “Membership Level” section I am trying to add the Free membership level, as explained in the video. I have searched the forums and not found an explanation of the problem or the potential solution, so I have created this post.

    I am trying to set up the Free membership level only at this time and I appreciate your support.

    January 28, 2011 at 4:09 am #28460
    amin007
    Participant

    Can you please try deactivating and then reactivating the plugin and let me know if that fixes the issue?

    January 28, 2011 at 8:49 pm #28461
    miles
    Member

    Nothing like a simple fix… PC-style, right there, simply reboot!

    Thank you for the prompt response and I’m excited to finish the video and the setup!

    Thank you

    February 3, 2011 at 5:12 pm #28462
    frantan
    Member

    Hi,

    I am also getting this message. I tried deactivating and reactivating the plugin but this didnt work. What should I do?

    Many Thanks

    February 4, 2011 at 2:23 am #28463
    wpCommerce
    Moderator

    Please log into your cpanel and go to phpMyAdmin under Databases section. Now click on your wpdb database and check if the following two tables have been created –

    wp_wp_eMember_members_tbl
    wp_wp_eMember_membership_tbl

    Let me know how it goes.

    February 4, 2011 at 11:50 am #28464
    frantan
    Member

    Hi,

    Thanks for your quick reply.

    wp_wp_eMember_members_tbl has been created but not wp_wp_eMember_membership_tbl

    February 5, 2011 at 2:38 am #28465
    amin007
    Participant

    That table should have been created when you activated the plugin. For some reason the plugin is failing to create that table. What version of MySQL are you using on your server?

    February 7, 2011 at 11:57 am #28466
    frantan
    Member

    Hi,

    We have MySQL v5.1 and PHP 5.2

    This site is running on a Windows server.

    Thanks

    February 8, 2011 at 3:54 am #28467
    amin007
    Participant

    I have sent you an email to get site access.

    February 9, 2011 at 11:52 am #28468
    frantan
    Member

    Hi,

    I didnt receive your email but I found the form and submitted a request for site access.

    Thanks

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