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Members will get this email X number of days after the account is expired

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Members will get this email X number of days after the account is expired

Tagged: email reminder

  • This topic has 3 replies, 2 voices, and was last updated 6 years, 5 months ago by silvermoongraphics.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 18, 2019 at 7:17 pm #15282
    silvermoongraphics
    Spectator

    I set the “Send a Reminder After X Days of Account Expiry” to 12 days. That day came and went and the program did not send the email to expired members. I then set it to 18 days, which was today. the program still did not send out the notification. What am I doing wrong?

    January 21, 2019 at 12:54 am #79079
    admin
    Keymaster

    Please enable the debug loggging option. So we can see if the cronjob is being triggered correctly on your site and executing the email sending code for the users who are suppose to get that email.

    January 21, 2019 at 1:48 am #79080
    silvermoongraphics
    Spectator

    It is enabled

    January 21, 2019 at 1:51 am #79081
    silvermoongraphics
    Spectator

    Luke has login credentials to our site. cowboydressageworld.com

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