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Members can't complete registration

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Members can't complete registration

Tagged: registration

  • This topic has 5 replies, 3 voices, and was last updated 14 years, 8 months ago by rosgardner.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 17, 2010 at 6:25 pm #1695
    rosgardner
    Member

    Hello Amin and Team,

    I’m using WPestore with Wishlist Member.

    PayPal payments are coming through OK, but when they are redirected back to the registration page, there is no form so they can’t complete the signup.

    Too, the email that they are sent does not include a login or registration link.

    Anyone know what I did wrong?

    Thanks,

    Ros

    August 18, 2010 at 3:10 am #23447
    amin007
    Participant

    Hi Ros, Usually this happens if the integration is not done the way it’s explained here:

    WordPress eStore and WishList Members plugin Integration

    There is an easier way to find out where it’s failing though so you don’t have to guess anything. You can turn on debug and do a test transaction to find out the issue. This link will help you with that:

    How and When to Enable Debug and What does it do?

    Send us the content of the following two files after the test transaction and we will take a look:

    – ipn_handle_debug.log

    – subscription_handle_debug.log

    If you think this sounds too complicated then let me know and I will jump on your server and see what is going on.

    August 18, 2010 at 3:59 pm #23448
    rosgardner
    Member

    The 3rd party integration is all set correctly… I believe you checked it last time. Debug definitely sounds too complicated, Amin. :-)

    Do you still have the access info?

    August 18, 2010 at 4:01 pm #23449
    rosgardner
    Member

    Oh, by the way… after payment they are taken to a page that reads:

    WishList Member

    Click here to view homepage

    Wishlist member isn’t linked and the homepage link is definitely the homepage, no registration form.

    Cheers,

    Ros

    August 19, 2010 at 1:22 am #23450
    Ivy
    Member

    Hi Ros, We do not keep site access information after we are done troubleshooting. I sent you a site access request form via email. Please let me know if you do not receive this email. =)

    August 19, 2010 at 2:21 pm #23451
    rosgardner
    Member

    Thanks Ivy… just sent it along.

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