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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Members can't complete registration
Tagged: registration
Hello Amin and Team,
I’m using WPestore with Wishlist Member.
PayPal payments are coming through OK, but when they are redirected back to the registration page, there is no form so they can’t complete the signup.
Too, the email that they are sent does not include a login or registration link.
Anyone know what I did wrong?
Thanks,
Ros
Hi Ros, Usually this happens if the integration is not done the way it’s explained here:
There is an easier way to find out where it’s failing though so you don’t have to guess anything. You can turn on debug and do a test transaction to find out the issue. This link will help you with that:
Send us the content of the following two files after the test transaction and we will take a look:
– ipn_handle_debug.log
– subscription_handle_debug.log
If you think this sounds too complicated then let me know and I will jump on your server and see what is going on.
The 3rd party integration is all set correctly… I believe you checked it last time. Debug definitely sounds too complicated, Amin.
Do you still have the access info?
Oh, by the way… after payment they are taken to a page that reads:
WishList Member
Click here to view homepage
Wishlist member isn’t linked and the homepage link is definitely the homepage, no registration form.
Cheers,
Ros
Hi Ros, We do not keep site access information after we are done troubleshooting. I sent you a site access request form via email. Please let me know if you do not receive this email.
Thanks Ivy… just sent it along.