Members are not being rebilled

[kylieshort]

Hi all,

I have a client’s site that isn’t rebilling members. The ID of the membership level is entered into the product created and I have set up the rebilling to occur every 30 days but it’s not happening.

I’ve also checked her PayPal account and there is no sign that the second payment was attempted. WP eMember didn’t block her from accessing the member only aspects of the site either which I would have thought would be automatic.

Thanks

[kylieshort]

Ok found it. Refer to this article fyi http://www.tipsandtricks-hq.com/ecommerce/how-to-add-a-subscription-button-for-recurring-payment-400

Next – how do I set up reoccurring payment from the backend without having to ask the member to do anything?

[amin007]

You can’t setup a subscription payment in the backend… this would be a huge security issue. Imagine me setting up a subscription for you in the backend without having to need your permission.

All you need to do is create a subscription payment button and tell the member to pay using this button. You can make this member’s account “Inactive” from the backend so this member can’t access the protected content until a payment is made.

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