member renewal email being sent to wp users who are not on the wp emember list

[ocgsmi]

I am getting a “renewal” email at least one time a week for an address which does not appear on the wp emember list.

It is the admin email for our wordpress site. The other admins are also getting it.

I cannot add the email in emember, because it says that the email is already in use.
Help!

[wzp]

I cannot add the email in emember, because it says that the email is already in use.

If it says the email address is already in use; it means there is a member in your database, to whom that email has already been addsigned.

Do you have multiple admins sharing the same email address?

[ocgsmi]

No, each admin has a separate address. By Admin, I mean wordpress administrators that can access the “back end”. We are all getting repetitave emails that we need to renew our WP-emember account, but those WordPress Admin addresses are *not* listed in the wp-emember member list, and never have been.

[wzp]

Normally, eMember is unaware of any WP User accounts; because they have separate databases. Are you using account syncing between WP User and eMember accounts?

• This reply was modified 3 years, 6 months ago by wzp.

[ocgsmi]

No, we purposely keep WordPress admin names as society position emails. emember members use their personal address. There is not crossover.

[wzp]

At this time, the only thing I could suggest is to turn on the debug logs, and the next time it happens, check the logs to see if anything is going on.

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