Member not getting welcome email & admin cannot find the member purchase in WP

[amin007]

I understand I think if I make it so the newly paid membership level becomes the member’s primary level and the old one goes to his secondary membership then you will get what you are after. Let me know what you think and I will do the changes.

[luluzoom]

Hi!

Thanks! I am not using the secondary membership feature anymore.

Do you plan on in the near future adding third, fourth or more levels (kind of like your secondary feature only more) so that paid members can view ALL their other membership levels at the same time?(I hope I am explaining this right).

So it’s kinda like renting cars in one dealership: Free car, family car, SUV, sports car. One customer wants the ability to drive all 4 cars anytime, any day, and doesn’t want to lose privileges. Whereas maybe the other customer just wants the ability to drive 3 cars: the SUV, sports car, and family car.

Do you guys have a service for customizing the plugin/building on to it further? I totally think this plugin is one of the best WP member plugins out there right now. Thanks amin007!

[amin007]

The secondary membership level feature will do exactly what you explained. When you have the secondary membership level feature enabled it basically lets that member view all the content from all the membership level that is in he profile. So if member A has “Free Car”, Family Car”, “SUV” in his profile as additional membership then member A will be able to view content from all those levels.

The concept of Primary membership level exists because when a member has 5 membership levels in his profile for example we need to have one level as the primary level so we know which condition to apply where you can only apply one condition. For example can you redirect a user to 5 different after login page that you have specified for each of those membership levels? No, this is when the plugin takes the after login redirection value of the primary level and applies that condition. There are a few other situations like this where only one condition from a level can be applied. Let me know if that makes sense.

[luluzoom]

Hi! What happened was I HAD secondary membership level on and created 1 free member section and 2 paid member sections — section B and C.

My problem was when a user bought B and then later bought C, it locked them out of member section B completely (and I didn’t want that to happen coz member section B was a completely different video course section and I didn’t want to add those videos to member section C ).

I even created a main member dashboard page redirecting all paid members to that page ONLY and put links to the free member section, B, and C section and stated on the member dashboard that if they paid for B and/or C memberships that they would have permission to view those sections by clicking on the links.

I am not redirecting them after they pay to the free section, b, or c section after they pay; instead I was redirecting ALL members to a member dashboard page where I placed the links to other sections (and if they paid for section B or C they’d be able to view the content by clicking on the links to that section, but it didn’t work as it was locking members who had paid for 2 different member sections).

That’s why I was trying to say if this was possible coz I couldn’t get that when I tested it out numerous times. I was getting you can move up a level (upgrade and can’t go back to the old member section — e.g., silver member upgraded to gold member and all the content from silver section is added to the gold member page).

[amin007]

I see… You got it figured out now right?

[Author]

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