Member Level Discounts not reflecting correct membership level

[Bizlinkglobal]

I have 4 levels including the free membership level. I am giving founding members free memberships, either one of the three paid levels. I created coupon codes reflecting 100% discount for each of the 3 paid levels. And when I click the checkout everything goes through fine once the coupon is applied. The problem is that it assigns them the free level, regardless of which membership level they signed up for and I have to go in the back end and manually update the level to the appropriate level. Is there a way this can be done automatically?

[admin]

Yes, you should be able to do this automatically.

How are you allowing your users to checkout? I mean which gateway are you using? Remember, PayPal doesn’t allow you to do a $0 transaction. More details on this here:

https://support.tipsandtricks-hq.com/forums/topic/selling-items-for-00-giving-product-for-free

Are you using “Multiple membership levels per user” feature?

WP eMember also has shortcodes that you can use to allow your users to upgrade to a particular membership level for free. Here is an example… lets say you create a page and place the following shortcode in it:

[wp_eMember_upgrade_membership_level_to level=3]

Any logged in user who clicks this button will get his/her membership level set to “3”.

You could also apply section protection around this upgrade button to ensure that only your free membership level users can see and interact with the button. More discussion on this topic here:

https://support.tipsandtricks-hq.com/forums/topic/upgrading-members-to-new-membership-levels

Let me know if the above information helps.

[Author]

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