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Manual reduction of affiliate commission

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate General Questions › Manual reduction of affiliate commission

Tagged: Affiliate Commission

  • This topic has 3 replies, 4 voices, and was last updated 10 years, 5 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 3, 2011 at 8:47 am #2738
    blogmeistress
    Member

    Hi there

    My client is using WP Affiliate, and is selling both digital downloads and shipped cd’s. Originally, these were created as one product, with variations to cover the digital vs shipped. But, we couldn’t have differing commissions for digital (50%) vs shipped (30%), which wasn’t what he wanted. So, we duplicated all existing digital downloads, and made CD versions with their own commission %.

    Before the change, though, someone bought a CD and got the 50% commission, when it should really have been 30%.

    What my client would like to be able to do is to manually decrease that affiliate’s commission before payout – to the correct percentage. Is that possible, or is it locked when the sale goes through?

    Thanks!

    March 3, 2011 at 11:21 pm #29749
    amin007
    Participant

    You can’t change the commission amount as it is locked but there is something else you can do to correct the issue.

    1. Go to the “Sale/Comm Data” menu

    2. Write down the details of the commission row that you want to change.

    3. Delete this row

    4. Add a new one manually from this page using the details you captured in step 2. Just remember to use the updated commission amount this time.

    January 25, 2015 at 8:02 am #29750
    jose nunes
    Participant

    Hi,

    I have a duplicated commissions Unique Transaction ID problem

    How can I remove or delete it altogether?

    I’ve tried clicking on the delete Entry but no result.

    Thanks,

    Jose.

    January 25, 2015 at 11:05 pm #29751
    admin
    Keymaster

    Does it give an error when you try to delete the commission?

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