Manual assignment of a new membership level fails

[diamex]

I have 3 levels of content and auto-upgrade is not set. I manually created a test membership for myself at the bronze level and signed in and everything worked correct. I then edited the account to allow access to the gold level (all content) but when trying to access it only the bronze was available.

So, I deleted that member and manually created a new membership at Gold using new credentials and still can’t access the gold or silver content – only bronze.

I thought it might be a cookie so I deleted cookies but that didn’t work.

Please advise.

[admin]

Please review this post and let me know how you go:

https://support.tipsandtricks-hq.com/forums/topic/wp-emember-content-protection-not-working-common-mistakes

[diamex]

OK, I reviewed everything that I have done. Then did it all again. I read all the suggested posts to see if I missed anything – cleared my cache as that was mentioned in one post.

Still no success accessing the Gold or silver content even though my membership is a gold.

Here is what I have done with content:

All 3 levels are set Global Access To Pages Categories Posts Comments

In the “manage Content Protection” section I click the drop down and choose the General Protection item

I am only protecting certain pages so I put a check mark in the box next to all of them and click the “Set Protection” button

Then I Choose Gold from the menu and click the “Set Protection” button again because all the pages I have selected are still selected and gold gets to see all of them

Then I choose Silver and uncheck all the gold only pages to leave the silver and bronze pages accessible for the level and click the “Set Protection” button

Then I choose the Bronze from the menu and remove all the checks for the silver only pages leaving only the bronze pages checked and click the “Set Protection” button

Then I log in with my gold membership and can still only access the bronze level.

I’m missing something guess but am stumped as to what it is.

You’re it!

[admin]

I have sent you an email to get site access so I can check some settings.

[admin]

I just checked the protection settings for the “WP Training Gold” page and I found that it is not set to be visible for “Gold” membership

[http://vincecourtney.net/tutorials/wordpress-training/wp-training-gold]

I enabled access to this page for Gold membership and now I can see this page fine when I log in as your test Gold member “diamex”

[diamex]

Thanks for the support!

Vince

[Author]

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