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mail.php conflict

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › mail.php conflict

  • This topic has 2 replies, 2 voices, and was last updated 13 years, 9 months ago by asuservice.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • September 14, 2011 at 10:07 pm #4317
    asuservice
    Member

    Hi,

    I’m using eStore and a helpdesk plugin called Heri Helpdesk. Both work well on other sites but this is the first time I’ve installed both on the same site.

    When someone trys to register at the helpdesk the following error is generated …

    “Fatal error: Cannot redeclare send_mail() (previously declared in /home/gomobile/public_html/wp-content/plugins/wp-cart-for-digital-products/email.php:1814) in /home/gomobile/public_html/wp-content/plugins/help_desk_1.2/admin/mail.php on line 18”

    It’s a new site so no orders have been processed and I’m not sure if the emailing works with eStore or not. If I disable eStore the helpdesk registration works fine.

    I have submitted this issue to the helpdesk creator but figured I’d hit it on both sides.

    I’m using version 3.8 of eStore.

    Thanks in advance foe your time.

    September 15, 2011 at 1:36 am #36654
    admin
    Keymaster

    Please update your eStore by downloading a new build from here (I have renamed that function name in eStore so that should help):

    https://support.tipsandtricks-hq.com/update-request

    September 15, 2011 at 1:52 pm #36655
    asuservice
    Member

    That did it … Thank You VERY much!

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