Mailchimp not adding email address

[ScottLee1260]

WP eMember – Dashboard v10.3.6
WordPress 5.7.2 running Colinear theme.
Website: emem1.argensoc.org/join

The log (below) shows that eMember gets the correct List ID (c75c3c932b) as shown in the Mailchimp admin pages. However, the log says “returned value: pending” and the email address is not added. The only required field in the Mailchimp list is the email address.

[06/20/2021 1:19 AM] – SUCCESS :===> Performing autoresponder signup if needed <===
[06/20/2021 1:19 AM] – SUCCESS :Performing membership level specific autoresponder signup if specified.
[06/20/2021 1:19 AM] – SUCCESS :End of membership level specific autoresponder signup.
[06/20/2021 1:19 AM] – SUCCESS :Performing global autoresponder signup if specified.
[06/20/2021 1:19 AM] – SUCCESS :Mailchimp email address to signup:scott+e@scottlee.com
[06/20/2021 1:19 AM] – SUCCESS :Mailchimp list to signup to:AGS Emem1
[06/20/2021 1:19 AM] – SUCCESS :MailChimp target list name: AGS Emem1
[06/20/2021 1:19 AM] – SUCCESS :Checking list name : AGS Emem1
[06/20/2021 1:19 AM] – SUCCESS :Found a match for the list name on MailChimp. List ID :c75c3c932b
[06/20/2021 1:19 AM] – SUCCESS :List ID to subscribe to:c75c3c932b
[06/20/2021 1:19 AM] – SUCCESS :MailChimp Signup was successful.
[06/20/2021 1:19 AM] – SUCCESS :Mailchimp signup operation performed. returned value: pending
[06/20/2021 1:19 AM] – SUCCESS :End of global autoresponder signup.

[admin]

That “pending” response is from the MailChimp API. You need to ask MailChimp why signups to your mailchimp account is going to “pending” state. They should be able to look at your account’s configuration, status and the list to tell you why.

[ScottLee1260]

I turned on the “Disable Double Opt-In” and the problem went away. Not sure why I didn’t get the Opt-In email that Mailchimp should have sent, but no need to waste time on that now — it is working.

[Author]

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