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Tagged: mail notification
- This topic has 11 replies, 6 voices, and was last updated 5 years, 8 months ago by admin.
February 25, 2011 at 12:14 pm #2807
When a customer bought product, administrator don’t receive mail ?
(I checked option :Send Emails to Buyer After Purchase)
Could you help me ?
BomtawFebruary 25, 2011 at 11:51 pm #29459wpCommerceModerator
Are you using the same email address for “Admin”(specified in the general settings of WordPress) and “From Email Address”(specified in the email settings of eStore)?
Can you please do a test transaction with the debug enabled and share the content of the
The following post will explain on debuggin:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-doFebruary 25, 2011 at 11:54 pm #29460amin007Participant
Did the customer receive the email?
Please do a test transaction with the debug enabled and share the “ipn_handle_debug.lol” file’s content.
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-doFebruary 26, 2011 at 7:18 am #29461
I realised my problem is bigger than i thought :
-> [02/25/2011 11:50 AM] – Advisory : Log file reset.
is the only message in log file (but i ‘ve already seen transaction flow in this file.
-> i did lot of tests but, lot of transaction but in the customer panel nothing appears.
Maybe the last version of pluggin ?
->saler don’t receive mail
->buyer don’t receive mail
->transaction doesn’t appear in the customers panel
Total Number of Products : 6
Total Number of Coupons : 1
Number of Item Sales : 0
Total Sales Amount : 0.00 EUR
Refund Issued : 0 Transactions
Total Refund Amount : 0.00 EUR
Net Sales Amount : 0 EUR
-> thank you page working for dowloadable product
-> thank you page work for member but the subscription doesn’t working/
I really need help..February 26, 2011 at 8:40 am #29462
First i do that :
[02/26/2011 7:30 AM] – Advisory : Log file reset.
[02/26/2011 8:30 AM] – SUCCESS :This debug line was generated because you entered the URL of the ipn handling script in the browser.
[02/26/2011 8:33 AM] – SUCCESS :Paypal Class Initiated by 188.8.131.52
[02/26/2011 8:33 AM] – SUCCESS :Post string : [redacted]
[02/26/2011 8:33 AM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.
[02/26/2011 8:33 AM] – SUCCESS :IPN successfully verified.
[02/26/2011 8:33 AM] – SUCCESS :Creating product Information to send.
[02/26/2011 8:33 AM] – SUCCESS :Transaction Type: Buy Now/Subscribe
[02/26/2011 8:33 AM] – SUCCESS :Item Number: AK-1234
[02/26/2011 8:33 AM] – SUCCESS :Item Name: something
[02/26/2011 8:33 AM] – SUCCESS :Item Quantity: 1
[02/26/2011 8:33 AM] – SUCCESS :Item Price: 12.34
[02/26/2011 8:33 AM] – SUCCESS :Item Shipping:
[02/26/2011 8:33 AM] – SUCCESS :Item Currency: USD
[02/26/2011 8:33 AM] – FAILURE :Request received for product ID: AK-1234. Could not find this Product ID in the product database (please check the manage products menu and verify that you have specified the correct product ID).
[02/26/2011 8:33 AM] – FAILURE :IPN product validation failed.
[02/26/2011 8:33 AM] – SUCCESS :Paypal class finished.
To be continued…February 26, 2011 at 10:34 am #29463
whith your tutorials I found my error.
I changed my “thank you page”.
( … and All transaction after this changement didn’t track).
Because : I changed url in estore setting panel, but not switch it in paypal configuration account…
Thanks…July 15, 2017 at 8:21 pm #29464
bomtaw what exactly did you do?? i am having the same problem.. you set the return url in paypal and estore to your thankyou page and it resolved??July 15, 2017 at 8:25 pm #29465
wpCommerce what happens if you use the same email address for admin and from email address?July 15, 2017 at 9:52 pm #29466wzpModerator
You can use the same email address. However, if the admin uses an email address that is not of the same domain as the eStore domain; you “might” encounter SMTP issues, due to hosting restrictions.July 16, 2017 at 3:57 pm #29467
can you elaborate on estore domain… you mean Estore email address domain?July 16, 2017 at 3:59 pm #29468
also the buy now should work without the cart widget enable correct? I only have one item at the moment didnt think there was a need for the cartJuly 17, 2017 at 2:27 am #29469adminKeymaster
The from email address should be an email that is on your domain. So it should be something like the following:
Buy now buttons work on its own. No cart widget is necessary for it.
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