- This topic has 11 replies, 6 voices, and was last updated 5 years, 8 months ago by
.
-
Posts
-
Hi,
When a customer bought product, administrator don’t receive mail ?
(I checked option :Send Emails to Buyer After Purchase)
Could you help me ?
Bomtaw
Are you using the same email address for “Admin”(specified in the general settings of WordPress) and “From Email Address”(specified in the email settings of eStore)?
Can you please do a test transaction with the debug enabled and share the content of the
ipn_handle_debug.logandeStore_post_payment_debug.logfiles?The following post will explain on debuggin:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Did the customer receive the email?
Please do a test transaction with the debug enabled and share the “ipn_handle_debug.lol” file’s content.
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Hi,
I realised my problem is bigger than i thought :
-> [02/25/2011 11:50 AM] – Advisory : Log file reset.
is the only message in log file (but i ‘ve already seen transaction flow in this file.
-> i did lot of tests but, lot of transaction but in the customer panel nothing appears.
Maybe the last version of pluggin ?
->saler don’t receive mail
->buyer don’t receive mail
->transaction doesn’t appear in the customers panel
Total Number of Products : 6
Total Number of Coupons : 1
Number of Item Sales : 0
Total Sales Amount : 0.00 EUR
Refund Issued : 0 Transactions
Total Refund Amount : 0.00 EUR
Net Sales Amount : 0 EUR
-> thank you page working for dowloadable product
-> thank you page work for member but the subscription doesn’t working/
I really need help..
First i do that :
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
[02/26/2011 7:30 AM] – Advisory : Log file reset.
[02/26/2011 8:30 AM] – SUCCESS :This debug line was generated because you entered the URL of the ipn handling script in the browser.
[02/26/2011 8:33 AM] – SUCCESS :Paypal Class Initiated by 216.113.191.33
[02/26/2011 8:33 AM] – SUCCESS :Post string : [redacted]
[02/26/2011 8:33 AM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.
[02/26/2011 8:33 AM] – SUCCESS :IPN successfully verified.
[02/26/2011 8:33 AM] – SUCCESS :Creating product Information to send.
[02/26/2011 8:33 AM] – SUCCESS :Transaction Type: Buy Now/Subscribe
[02/26/2011 8:33 AM] – SUCCESS :Item Number: AK-1234
[02/26/2011 8:33 AM] – SUCCESS :Item Name: something
[02/26/2011 8:33 AM] – SUCCESS :Item Quantity: 1
[02/26/2011 8:33 AM] – SUCCESS :Item Price: 12.34
[02/26/2011 8:33 AM] – SUCCESS :Item Shipping:
[02/26/2011 8:33 AM] – SUCCESS :Item Currency: USD
[02/26/2011 8:33 AM] – FAILURE :Request received for product ID: AK-1234. Could not find this Product ID in the product database (please check the manage products menu and verify that you have specified the correct product ID).
[02/26/2011 8:33 AM] – FAILURE :IPN product validation failed.
[02/26/2011 8:33 AM] – SUCCESS :Paypal class finished.
To be continued…
Ok,
whith your tutorials I found my error.
I changed my “thank you page”.
( … and All transaction after this changement didn’t track).
Because : I changed url in estore setting panel, but not switch it in paypal configuration account…
Thanks…
bomtaw what exactly did you do?? i am having the same problem.. you set the return url in paypal and estore to your thankyou page and it resolved??
You can use the same email address. However, if the admin uses an email address that is not of the same domain as the eStore domain; you “might” encounter SMTP issues, due to hosting restrictions.
also the buy now should work without the cart widget enable correct? I only have one item at the moment didnt think there was a need for the cart
The from email address should be an email that is on your domain. So it should be something like the following:
Buy now buttons work on its own. No cart widget is necessary for it.
- You must be logged in to reply to this topic.