Lose eStore and eMember info on Server Move

[joeldewitt]

I initially set up my wordpress blog locally with eStore and eMember…when I moved my blog to a Linux server I lost all product and member information within the admin. When I check out the database table those values are still there, but there is a disconnect somewhere. Can someone point me in the right direction?

Thanks.

Joel

[Peter]

Hi,

Make sure your DB prefix is the same as it was before you moved the data.

Did you account for any domain name changes if applicable?

Also please check out these links which have useful info regarding moving sites:

http://codex.wordpress.org/Moving_WordPress

https://support.tipsandtricks-hq.com/forums/topic/copy-prodcuts-from-one-site-to-another

[joeldewitt]

Thanks for your response…a couple of follow ups:

When you say ensure your DB prefix is the same as it was before, do you mean the connection settings in wp-config.php, or is there another file that I’m missing?

Also – the product and member info appeared to transfer on my dump/import so I’m not sure reexporting/importing those tables would make much of a difference.

[joeldewitt]

One additional thing I just noticed…when I go into the admin and try to create a new member manually, I get this message:

Couldn’t create new member.

To me it appears to be a db config issue within the plugin but I have not been able to locate.

Thanks.

[Peter]

“When you say ensure your DB prefix is the same as it was before, do you mean the connection settings in wp-config.php”

I mean the value of the “WordPress Database Table prefix” in the wp-config.php file:

eg,

$table_prefix = ‘wp_’;

Yours may be different to the above example but make sure that it is the same as your previous installation.

[joeldewitt]

Yes – the value is the same. It doesn’t appear that WordPress is having issues with the move, but eMember and eStore extensions have stopped working. I’m unsure where the disconnect is within the plugins so I’m hoping to get some directions on that.

Thanks.

[Ivy]

Just to be sure… did you deactivate and reactivate the plugins after the move?

Please see this forum post for more information.

https://support.tipsandtricks-hq.com/forums/topic/issues-related-to-database-table-columns-out-of-sync

[admin]

If nothing else work then do what is suggested in this post:

https://support.tipsandtricks-hq.com/forums/topic/changed-hosting-db-is-screwy

[joeldewitt]

admin –

Thanks for your response…I had to manually delete tables and reload the plugin. All appears to be good now. Thanks.

[Author]

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