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Looks like you have entered a product ID () that doesn't exist in the product d

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Looks like you have entered a product ID () that doesn't exist in the product d

Tagged: Looks like you have entered a product ID (null) that do

  • This topic has 4 replies, 2 voices, and was last updated 9 years, 7 months ago by nicole.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 7, 2015 at 7:04 pm #13140
    nicole
    Member

    Hello, I am getting this error on my webpage : [http://nicolemathieson.com/pleasure-program/]

    “Looks like you have entered a product ID () that doesn’t exist in the product database. Please check your product ID value again!”

    It was working fine for months. The product ID does exist.

    I have tried to resync products and category relations tables.

    Thank you.

    October 7, 2015 at 10:16 pm #71531
    admin
    Keymaster

    Looks like the product ID field is empty in the shortcode. So there must be a typo in there. What is the exact shortcode that you are using in there? Copy and paste the shortcode so I can take a look.

    October 8, 2015 at 1:24 am #71532
    nicole
    Member

    [wp_eStore_buy_now_custom_button id=2

    button=http://nicolemathieson.com/wp-content/uploads/2014/04/Buy-now-button.png]

    October 8, 2015 at 1:37 am #71533
    admin
    Keymaster

    I think there is no space after the product ID in the shortcode. So it is failing to read that value.

    Try the following:

    1) Edit that page (where the shortcode is).

    2) Go to the “Text” mode of the editor

    3) Copy and paste the following in there:

    [wp_eStore_buy_now_custom_button id=”2″ button=”http://nicolemathieson.com/wp-content/uploads/2014/04/Buy-now-button.png”%5D

    Does it make any difference?

    October 8, 2015 at 1:52 am #71534
    nicole
    Member

    Yes :) Thank you!

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