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Long delays after paypal purchase + produces mutliple stamped files and emails

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Long delays after paypal purchase + produces mutliple stamped files and emails

Tagged: error, estore, multiple copies, multiple emails, multiple pages, wp-stamper

  • This topic has 3 replies, 2 voices, and was last updated 12 years, 4 months ago by amin007.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 25, 2010 at 12:04 am #2279
    jerelmani
    Member

    Hi guys, i’ve installed your wp-stamper and estore plugin on a clients site and have had very long delays after paypal tranaction has occured. If i untick the stamper option in estore then make the same purchase everything happens smoothly and in a very short time. The ebook pdf is 3.6 megs. The last test i did with the wp-stamper on generated 8 copies and related emails for the single purchase. While on paypal it showed only the one purchase.

    November 25, 2010 at 2:23 am #26833
    amin007
    Participant

    To me it looks like have a overpopulated shared server that is struggling to process the stamping of every page (stamping of every page of a large PDF file can be CPU intensive)

    Can you please try doing a manual stamping first and report the behavior? For example how long does it take for the manual stamping to complete? Does it create multiple copies? Does it stamp the file properly?

    November 28, 2010 at 9:41 am #26834
    jerelmani
    Member

    Thanks for getting back to me.

    Manual stamping takes 60 seconds. Only makes a single properly stamped file. No multiples in the stamped file directory.

    November 29, 2010 at 1:27 am #26835
    amin007
    Participant

    “Manual stamping takes 60 seconds” – That would be an issue… it should not take that long. Because it is taking too long to stamp PayPal is probably not getting any response back from the plugin within the expected timeframe so it might be resending the IPN. Also, by default most servers will have a 30second timeout for script execution which can kill a script if it runs for more than 30 seconds. I will send you an email to get a copy of the PDF file that you are using so I can test a stamping on my test site. This will help me determine if the problem is with the PDF file or the server running too slow.

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