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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Long delays after paypal purchase + produces mutliple stamped files and emails
Tagged: error, estore, multiple copies, multiple emails, multiple pages, wp-stamper
Hi guys, i’ve installed your wp-stamper and estore plugin on a clients site and have had very long delays after paypal tranaction has occured. If i untick the stamper option in estore then make the same purchase everything happens smoothly and in a very short time. The ebook pdf is 3.6 megs. The last test i did with the wp-stamper on generated 8 copies and related emails for the single purchase. While on paypal it showed only the one purchase.
To me it looks like have a overpopulated shared server that is struggling to process the stamping of every page (stamping of every page of a large PDF file can be CPU intensive)
Can you please try doing a manual stamping first and report the behavior? For example how long does it take for the manual stamping to complete? Does it create multiple copies? Does it stamp the file properly?
Thanks for getting back to me.
Manual stamping takes 60 seconds. Only makes a single properly stamped file. No multiples in the stamped file directory.
“Manual stamping takes 60 seconds” – That would be an issue… it should not take that long. Because it is taking too long to stamp PayPal is probably not getting any response back from the plugin within the expected timeframe so it might be resending the IPN. Also, by default most servers will have a 30second timeout for script execution which can kill a script if it runs for more than 30 seconds. I will send you an email to get a copy of the PDF file that you are using so I can test a stamping on my test site. This will help me determine if the problem is with the PDF file or the server running too slow.