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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Logging out is not working!
Tagged: top affiliates
Hi,
After i installed the plugin, i noticed that logging out from the affiliate area is not working. I tried this from different browser after clearing the cache as well.
Any idea what could be wrong?
Thanks
Please create a test affiliate account then post a link to your affiliate login page and the login details so I can check out how it reacts.
Can you delete the details of the affiliate account after i post it here?
[deleted the details as requested by the user]
Please delete this comment after you take the info.
I had a look and it looks like you have customized the affiliate view area heavily. We cannot troubleshoot on a customized version of the plugin because we do not know what error you may have introduced in the code. We can only help you get the plugin to work as we give it to you (not fix coding mistakes that you introduce).
Please load a fresh build of the plugin from here then let me know with the details again and I will jump on your site to check a few things.
i just installed the original plugin without modifying anything and still the same. Please login to the same are with the same username and password to see what i mean.
I am only using one plugin “Shopp plugin” beside your plugin.
Thanks for your support.
I sent you an email to get site access so I can check it out.
I just sent you the login details.
Thanks for your help