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Logging out is not working!

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Logging out is not working!

Tagged: top affiliates

  • This topic has 7 replies, 2 voices, and was last updated 13 years, 9 months ago by noura.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 10, 2011 at 12:08 am #4020
    noura
    Member

    Hi,

    After i installed the plugin, i noticed that logging out from the affiliate area is not working. I tried this from different browser after clearing the cache as well.

    Any idea what could be wrong?

    Thanks :)

    August 10, 2011 at 3:23 am #35350
    amin007
    Participant

    Please create a test affiliate account then post a link to your affiliate login page and the login details so I can check out how it reacts.

    August 10, 2011 at 11:34 am #35351
    noura
    Member

    Can you delete the details of the affiliate account after i post it here?

    August 10, 2011 at 5:32 pm #35352
    noura
    Member

    [deleted the details as requested by the user]

    Please delete this comment after you take the info.

    August 11, 2011 at 1:08 am #35353
    amin007
    Participant

    I had a look and it looks like you have customized the affiliate view area heavily. We cannot troubleshoot on a customized version of the plugin because we do not know what error you may have introduced in the code. We can only help you get the plugin to work as we give it to you (not fix coding mistakes that you introduce).

    Please load a fresh build of the plugin from here then let me know with the details again and I will jump on your site to check a few things.

    https://support.tipsandtricks-hq.com/update-request

    August 11, 2011 at 10:07 am #35354
    noura
    Member

    i just installed the original plugin without modifying anything and still the same. Please login to the same are with the same username and password to see what i mean.

    I am only using one plugin “Shopp plugin” beside your plugin.

    Thanks for your support.

    August 11, 2011 at 11:50 pm #35355
    amin007
    Participant

    I sent you an email to get site access so I can check it out.

    August 13, 2011 at 11:24 pm #35356
    noura
    Member

    I just sent you the login details.

    Thanks for your help

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Viewing 8 posts - 1 through 8 (of 8 total)
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