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Logging Double Commission

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Logging Double Commission

Tagged: Commission, double, sales

  • This topic has 3 replies, 3 voices, and was last updated 13 years, 2 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • February 17, 2012 at 8:02 pm #5587
    lafleurcreative
    Member

    Lately we’ve started to see double commissions added for one sale. This does not happen every time but when it does, both commissions have the same transaction ID and when we try to delete just one of the commission entries, it deletes both commission entries for that sale.

    Any clues as to what may be happening here?

    Thanks in advance! Other than that the plugin has been wonderful over the last year of use!

    February 18, 2012 at 12:49 am #42083
    Peter
    Member

    Hi,

    Please enable debug for the WP Affiliate plugin and then share the output from the wp_affiliate_debug.log file after the issue occurs again.

    Also, what versions of the plugin are you using?

    February 22, 2012 at 4:27 pm #42084
    lafleurcreative
    Member

    Hello! Thanks for the quick response

    [admin deleted debug data]

    Right now we are running version 4.9.9.2

    Thanks again for the help!

    February 23, 2012 at 12:00 am #42085
    admin
    Keymaster

    What are you integrating the affiliate plugin with? (a shopping cart or a PayPal button or eStore plugin or something else)?

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