Lightbox Ultimate – video not opening in popup

[juslee]

I am trying to open a MP4 video on the following page:

[http://www.lamedica.com/go-digital-dev/]

Please click the only content image (middle of web page on right hand side).

Nothing happens when the image is clicked. I want a lightbox to open.

The short code I have is used is :

[wp_lightbox_mp4_video link=”http://www.lamedica.com/wp-content/uploads/video.mp4″ width=”640″ height=”360″ source=”http://www.lamedica.com/wp-content/uploads/lamipadmockup.png”%5D

Any help you can provide to get the newly purchased lightbox plugin is appreciated.

[wpCommerce]

Hi, there are some JavaScript errors on that page:

Uncaught TypeError: undefined is not a function responsive-grid-js-e6e6939.js?ver=3.9.1:1

Uncaught TypeError: undefined is not a function (index):221

I believe they are caused by a plugin that you have installed:

<link rel="stylesheet" href="//releases.flowplayer.org/5.4.6/skin/minimalist.css" >

<!-- Stylesheet for basic playlist -->

<link rel="stylesheet" href="//flowplayer.org/drive/playlist.css" >

<script src="//code.jquery.com/jquery-1.10.2.min.js"></script>

<script src="//releases.flowplayer.org/5.4.6/flowplayer.min.js"></script>

<!-- Include the line below if you want to have playlists as thumbnail images -->

<script src="//flowplayer.org/drive/thumbnail-playlist.js"></script>

Can you please deactivate it for now and see how it goes?

You can also have a look at the following post which explains how you can debug JavaScript errors:

https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

[juslee]

Fixed!

Many thanks.

[PragmaticPraxis]

I suspect I am in a similar situation. I have turned off plugins one at a time and still no lightbox love.

The page is http://www.pragmaticpraxis.com/revit-bistro/

It worked before with cloud front, and this code.

[wp_lightbox_anchor_text_mp4_video link=”http://content.pragmaticpraxis.com/RB/file_dialog_places.mp4″ poster=”http://content.pragmaticpraxis.com/RB/file_dialog_places.png” text=”File Dialog ‘Places'”]

I also tried lining directly to the S3 resource with no luck. Not that that appears to be the issue, as a bad link would still launch the lightbox.

I also looked into javascript errors, and I get this

SyntaxError: Expected an identifier but found ‘$’ instead

for each reference to lightbox.

But this also seems likely.

Blocked a frame with origin “http://www.pragmaticpraxis.com” from accessing a frame with origin “https://widgets.wp.com”. The frame requesting access has a protocol of “http”, the frame being accessed has a protocol of “https”. Protocols must match.

Where is this widgets.wp.com coming from? Is this perhaps a change with the recent WP update? I don’t see anything in lightbox settings to control protocol.

Any help is greatly appreciated.

Gordon

[wpCommerce]

@PragmaticPraxis, I see some JavaScript errors on that page. Do you have the “Disable Shortcode Formatting” option checked in the Lightbox Ultimate settings? If so please uncheck it and see how it goes.

[PragmaticPraxis]

That was it! Odd things is I don’t remember changing that setting. But, all is good again. On to subtle graphic issues.

Thanks!

Gordon

[Author]

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