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Lightbox Ultimate – popup not working for MP4, ok for Youtube and Pictures

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – popup not working for MP4, ok for Youtube and Pictures

  • This topic has 6 replies, 2 voices, and was last updated 10 years, 8 months ago by stgr.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 7, 2015 at 8:30 am #12031
    stgr
    Member

    WP Lightbox Ultimate will not open the popup window when I link to MP4 files. This is regardless of whether the MP4 file is located in the multimedia-folder on WP, or located external.

    I have tried all options but nothing happens when I click on the link.

    Everything seems ok linking to pictures and Youtube.

    I have Explorer to chech for error, and here I get the error SCRIPT1004, and the information that there is missing a ‘;’ This message appears only when I link to MP4 files.

    I am using the latest version of WP, and I have tests the WP Lightbox Ultimate on two different installations, and same problem on both installations.

    Have tried to turn different plungins off, but nothing helps.

    I am running on a Danish installation, there may be something here?

    Steen

    January 7, 2015 at 10:44 pm #67828
    wpCommerce
    Moderator

    Hi, Please provide a link to the page in question so I can take a look.

    January 8, 2015 at 7:11 am #67829
    stgr
    Member

    Link to page: [http://hands-on-midt.dk/lessons/vindmoellens-historie/]

    January 8, 2015 at 11:36 pm #67830
    wpCommerce
    Moderator

    Thanks. Do you have the “Disable Shortcode Formatting” option enabled in the Lightbox Ultimate settings? If so please disable it.

    January 9, 2015 at 5:22 am #67831
    stgr
    Member

    Hi, done, but it still does not work.

    January 9, 2015 at 11:14 pm #67832
    wpCommerce
    Moderator

    The HTML still looks broken. We will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    January 11, 2015 at 9:04 pm #67833
    stgr
    Member

    Hi, done

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