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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – popup not working for MP4, ok for Youtube and Pictures
WP Lightbox Ultimate will not open the popup window when I link to MP4 files. This is regardless of whether the MP4 file is located in the multimedia-folder on WP, or located external.
I have tried all options but nothing happens when I click on the link.
Everything seems ok linking to pictures and Youtube.
I have Explorer to chech for error, and here I get the error SCRIPT1004, and the information that there is missing a ‘;’ This message appears only when I link to MP4 files.
I am using the latest version of WP, and I have tests the WP Lightbox Ultimate on two different installations, and same problem on both installations.
Have tried to turn different plungins off, but nothing helps.
I am running on a Danish installation, there may be something here?
Steen
Hi, Please provide a link to the page in question so I can take a look.
Link to page: [http://hands-on-midt.dk/lessons/vindmoellens-historie/]
Thanks. Do you have the “Disable Shortcode Formatting” option enabled in the Lightbox Ultimate settings? If so please disable it.
Hi, done, but it still does not work.
The HTML still looks broken. We will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Hi, done