Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Lightbox Ultimate Flowplayer – missing image at top

by

Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate Flowplayer – missing image at top

  • This topic has 4 replies, 2 voices, and was last updated 13 years, 10 months ago by Amy.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • June 27, 2011 at 4:38 am #3665
    Amy
    Member

    I’m using the wp_lightbox_flowplayer_video option for MP4 and the player has a missing image icon at the top with a dimension of 670 x 20 px. I suspect it is the top border, but I cannot figure out where the code originates or where the image should be stored.

    Here’s the url http://growyourlifework.com/website/dashboard/ (click the image to launch the video)

    The player skin looks messed up in IE 9, too.

    Any ideas?

    June 27, 2011 at 6:03 am #33726
    wpCommerce
    Moderator

    Hi, Can you please post the exact shortcode you are using?

    Looks like it’s conflicting with another plugin (could be media-element-html5-video-and-audio-player)

    Please do the following test which will help you identify the issue –

    Test to (How to) Identify a Conflicting Theme or Plugin

    Let me know how it goes.

    June 29, 2011 at 8:27 pm #33727
    Amy
    Member

    I discovered the theme is the conflict. Any ideas on how to make them work together, or where to start looking to determine the conflict?

    I noticed in Twenty-ten the player has the following code (I created the CSS from the source code):

    #lightbox_ultimate_fp_overlay{

    Width: 640px;

    Background-image: none;

    Top: 92.5px;

    Left: 496.5px;

    Position: fixed;

    z-index: 10000;

    display: block;

    }

    But in my theme there is no id or class. Not sure what would cause this to happen. Any thoughts?

    June 30, 2011 at 12:30 am #33728
    wpCommerce
    Moderator

    Hi, The above css code is actually coming from the Lightbox Ultitmate plugin (not Twenty-ten theme). I’ll jump on your site to do more investigation. Can you please create a fresh new page and insert the shortcode in it? That will help me troubleshoot the issue.

    I’ve sent you a site access request via email. Let me know if you don’t get it.

    June 30, 2011 at 12:42 am #33729
    Amy
    Member

    Just got the email.

    Here’s the code;

    [wp_lightbox_flowplayer_video link=”http://growyourlifework.com/website/wp-content/uploads/one.mp4″ width=”640″ height=”460″ source=”http://growyourlifework.com/website/wp-content/uploads/video.jpg”%5D

    Oh, yes, I realize the css comes from lightbox, thus my confusion: why doesn’t my theme pick it up…

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ