Lightbox Ultimate Flowplayer – missing image at top

[Amy]

I’m using the wp_lightbox_flowplayer_video option for MP4 and the player has a missing image icon at the top with a dimension of 670 x 20 px. I suspect it is the top border, but I cannot figure out where the code originates or where the image should be stored.

Here’s the url http://growyourlifework.com/website/dashboard/ (click the image to launch the video)

The player skin looks messed up in IE 9, too.

Any ideas?

[wpCommerce]

Hi, Can you please post the exact shortcode you are using?

Looks like it’s conflicting with another plugin (could be media-element-html5-video-and-audio-player)

Please do the following test which will help you identify the issue –

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

Let me know how it goes.

[Amy]

I discovered the theme is the conflict. Any ideas on how to make them work together, or where to start looking to determine the conflict?

I noticed in Twenty-ten the player has the following code (I created the CSS from the source code):

#lightbox_ultimate_fp_overlay{

Width: 640px;

Background-image: none;

Top: 92.5px;

Left: 496.5px;

Position: fixed;

z-index: 10000;

display: block;

}

But in my theme there is no id or class. Not sure what would cause this to happen. Any thoughts?

[wpCommerce]

Hi, The above css code is actually coming from the Lightbox Ultitmate plugin (not Twenty-ten theme). I’ll jump on your site to do more investigation. Can you please create a fresh new page and insert the shortcode in it? That will help me troubleshoot the issue.

I’ve sent you a site access request via email. Let me know if you don’t get it.

[Amy]

Just got the email.

Here’s the code;

[wp_lightbox_flowplayer_video link=”http://growyourlifework.com/website/wp-content/uploads/one.mp4″ width=”640″ height=”460″ source=”http://growyourlifework.com/website/wp-content/uploads/video.jpg”%5D

Oh, yes, I realize the css comes from lightbox, thus my confusion: why doesn’t my theme pick it up…

[Author]

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