Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox ultimage – Problem with amazon video
Tagged: amazon s3, lightbox, optimizepress, popup
- This topic has 5 replies, 2 voices, and was last updated 11 years, 2 months ago by
jetunous.
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October 17, 2014 at 3:56 am #11640
jetunous
MemberI installed Ultimate Lightbox and have configured as shown in the insctructions.
The videos are hosted on S3 are not displayed.
I searched the forum and have not found the problem (after testing several tracks)
I spent my login information in Notepad to make sure he did not remain of formatting code
I tested with two different templates to see if there was not a conflict. And same result for 2 “nothing” exept of an empty pop up (no video inside) about 20 px high but the correct width …
I tested with an encoding (with HandBrake) … … still the same problem.
I tested with youtupe video and I have not have any problems …
I can not find the problem.
Could you help me?
(I did the tests on this page: [http://pourunevieadeux.com/test-video-page/]
October 17, 2014 at 6:07 am #66159wpCommerce
ModeratorHi, your theme (OptimizePress) seems to be including the fancybox library. I believe it’s conflicting with our plugin script. Is there any option to disable it in the theme settings?
October 17, 2014 at 11:47 am #66160jetunous
MemberI disabled “Fancybox for Image” in Optimizepresse / global setting and I still have the problem. The problem was also present with the test I did with the template Bota. I do not really know how to disable this library?
October 17, 2014 at 12:52 pm #66161jetunous
MemberI just tried using the plugin “Disable Styles & Scripts Plugin” disable CSS and then the JS for OptimizePress.
When I disable CSS using this plug in, the popup appears in the right format .. but still no video .. i rather the following error message: “Flash: Video file not found”
I guess ultimately, the problem may not be at the display, but the link to amazon.
I just tested with other plugin that displays hosted on Amazon S3 (S3 and S3 VIdeo Bubble media) files, and videos are not displayed either.
I’m sure I entered the security credentials …
October 17, 2014 at 11:02 pm #66162wpCommerce
ModeratorWe will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
October 17, 2014 at 11:28 pm #66163jetunous
MemberThanks you.
The information has been sent.
Hope you can find the problem quickly
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