March 29, 2010 at 8:13 pm #994DFranzwaMember
When placing short codes on my sales page, whether individual or all products, the lightbox works on the first thumbnail on the page just fine. Clicking on subsequent product thumbs takes you to a page with just the thumbnail on it, with the only return method to sales page being the “back” button.
Has anyone else run into the phenomenon?
I saw a post on Facebox which looks pretty cool, and would love to implement that instead of LB, but for now, the easier and faster, the better.
DaveMarch 29, 2010 at 10:58 pm #19224IvyMember
Hi Dave, Can you please post a link to where this issue is happening so we can take a look at it?
IvyMarch 30, 2010 at 12:55 am #19225DFranzwaMember
Hi Ivy ~
Thanks for your quick response. The issue is at:
DaveMarch 30, 2010 at 7:34 am #19226
I had a quick look at your HTML and looks like the thumbnail images do not have absolute path?
Is this the URL you used as the thumbnail image?April 1, 2010 at 6:51 pm #19227boogieboaMember
I’m having the same problem at http://www.colorfultimes.com/products/
ThanksApril 2, 2010 at 7:06 am #19228
Your images seem to have the following URL in the HTML of the page:
This indicates that you are either not using the full URL in the “Thumbnail Image URL” field or you are using some other plugin (possibly a lightbox management one) which is chopping the image URL.
A good way to isolate the issue is to deactivate all the plugins except the well known ones (e.g. Akismet, All in all SEO etc.) then activate them one by one keeping an eye on the issue to see which one introduces it.October 19, 2010 at 2:17 am #19229
I wonder if this ever was resolved because I am having the same problem. I have checked all my code and only well known plugins are left activated. Again, only the first thumbnail opens properly in the lightbox and subsequent items on my page open to another browser window. Thanks.October 19, 2010 at 2:58 am #19230
The customer was using a wrong image URL in both cases mentioned in this forum. This does not mean your issue is exactly the same.
Lets start with a link to the page where this issue is happening and the plugin version that you are using so I can take a look.October 19, 2010 at 10:33 am #19231
Here is a link to the page: http://www.avabusinessservices.com/eshop/website-templates
The first item opens up in the lightbox just fine, but the second does not. I copied the second item from the first and just changed the image file name so I know the basic configurations are the same. The shortcodes are the same in my page too. I tried switching around the order of the items; added different items; changed the location and file names of the images; and it is always the same result: the second or subsequent items don’t open in the lightbox.
Regarding plugins: I deactivated the lightbox plugin that I was using before downloading and using this eStore plugin so I know I dont have a conflict there. Other plugins I am using: Akisment, SEO, cforms…and a couple that change the admin page only.
Version of eStore: v4.3.2
Wordpress version: 3.0.1
I hope all the above information helps find the problem.
Thanks very much for your time and assistance.October 19, 2010 at 11:47 pm #19232
Thank you for all the details… I can see the lightbox fine on my browser (I use firefox and chrome). What browser are you using? Maybe this is happening for a specific browser in your case.October 20, 2010 at 10:24 am #19233
Thank you for taking a look. The lightbox works fine for both items in those browsers? I have another browser loaded on another computer and will take a look later at that to see the difference. I am using IE, version 7.0.5730.13 on my main computer and where I am having this issue.
Of course I want and need this feature to work on all browsers so all users have the same experience.
As a side note, I visited the sites of the other forum members reporting this problem and either they havent found a fix or it is limited to IE because I see the same thing still happening.
Again I hope this information is helpful to you to diagnose the problem and provide a solution.October 20, 2010 at 9:50 pm #19234
It seems to be an IE problem as I was able to open the items fine in the lightbox using Opera. IE 7 and IE8 presented me with the same issue as reported.
Hope this info helps.
Thanks.October 21, 2010 at 1:12 am #19235
The good old IE strikes again
I will send you an email to get site access so I can see what is going on with IE and your site.
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