Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Not Working on Android But Encoding Allows For Android Use
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March 24, 2012 at 2:20 am #5912anthony422Member
I am able to see my mp4 video in a lightbox for all browsers and even the i phone. The video file is encoded for mobile using handbrake. I am able to see it on my site AND the Android when it is not using your plugin.
However, when your plugin is installed, it does not play on the Android. Is there a reason for this?
This was the whole reason I bought it to display on mobile.
Here is the link: http://testing.universityofabs.com/wp-lightbox-mp4
March 24, 2012 at 11:23 pm #43350wpCommerceModeratorHi, which video are you talking about? The first (“Click here to open the mp4 video”) or the second (“click here to open the video”) one.
Regarding the 1st video: We don’t support Lightbox Special shortcodes anymore (except the shortcode to display viddler video). We have already removed all the shortcodes from the shortcode reference guide. So please don’t use this shortcode.
Regarding the 2nd video: It’s working fine on Android mobile. I think It just needs to download the whole video before it is playable.
https://support.tipsandtricks-hq.com/forums/topic/issues-with-getting-video-to-autoplay
March 24, 2012 at 11:37 pm #43351robthecomputerguyMemberThanks for that information – I spent a month last summer troubleshooting video and landed on this plugin to finally get video to play on a website. It has been a godsend! This plugin is really the razzly dazzly super wonderful kind of plugin I dream about.
I tried the video links you posted on my Nexus One and it didn’t work, then I went to try it on my iPad and the first one seemed OK, and the second one played, but would not let me close the box. ever. I tried poking around and got nothing, even the login box came up and it was in front of the video, but I could not get the video box to go away. Then I played the first video again and it played right over the box that wouldn’t go away.
This is very important – when you encode the video, you want to use the “Web Optimized” checkbox on Handbrake so that it will start playing BEFORE the whole video downloads. This is huge. I have no idea why anyone wants it not web optimized, but go figure.
Also, if it matters any, you’re ripping very small video, so on the iPad you lose a lot of quality – I’m not sure if you ripped it so small for testing or because you intend it to only be used on a mobile phone or something else, but I see some of those handbrake presets and it’s confusing. Just wanted to put that out there in case you didn’t know.
Does anyone know if there has to be auxiliary software installed to get Handbrake to rip the video using a certain codec? On these videos I saw quicktime’s plugin was playing the video in Chrome, which I thought was odd, but what do I know. Is that normal on a Mac?
March 24, 2012 at 11:49 pm #43352robthecomputerguyMemberI forgot to mention that if you have a theme that has any jquery stuff in it running some kind special effect that in the past I have had to be careful to work one jquery plugin around another, as if they both try to call the same type of effect there would be some malfunction, and it would always be annoying and unpredictable.
For example we had a plugin that was doing a different type of lightbox for a different purpose and it used “prettyphoto” and so if I just disabled prettyphoto from this plugin’s options, I could run both lightboxes without any problem. If I tried to run both, they got all crazy.
I hope that helps. Video is SO difficult in this advent of HTML5ishness.
March 25, 2012 at 1:07 am #43353wpCommerceModeratorThanks for the info. I really appreciate that.
What shortcode are you using for the second video? Could you post it here?
March 27, 2012 at 1:49 am #43354robthecomputerguyMemberThey were the videos on Anthony422’s page – I pulled up his sample page.
March 27, 2012 at 5:10 am #43355wpCommerceModeratorI need to copy your exact shortcode so I can check it on my test site.
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