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Lightbox Not Working for eStore, but is for NextGEN

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Lightbox Not Working for eStore, but is for NextGEN

Tagged: lightbox

  • This topic has 7 replies, 3 voices, and was last updated 14 years, 4 months ago by amin007.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • December 14, 2010 at 8:20 pm #2389
    VTSearch
    Member

    Would anybody be able to help me with what’s going on here?

    http://www.vtsearchmarketing.com/goddessartproductions.com/fine-art-gallery/destination-alters/

    December 15, 2010 at 12:23 am #27441
    wpCommerce
    Moderator

    Do you have “Enable Lightbox effect on Images” option checked in the eStore settings?

    Also please have a look at this post to get a workaround if eStore’s lightbox is not working:

    https://support.tipsandtricks-hq.com/forums/topic/wp-estore-and-lightbox-workaround

    December 15, 2010 at 8:31 pm #27442
    VTSearch
    Member

    Yes, absolutely. I’ve done the workaround with Lightbox 2 and unchecking the box, but then I can’t have multiple images. -J

    December 16, 2010 at 3:55 am #27443
    amin007
    Participant

    Okay.. lets try to identify the issue. Please go back to using eStore’s lightbox (revert the changes you did to get the workaround in the previous post).

    Get a new build of eStore from here:

    https://support.tipsandtricks-hq.com/update-request

    Then do this test and get back to me:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    December 17, 2010 at 5:08 pm #27444
    VTSearch
    Member

    I can’t seem to find any documentation on installing an update. Do I just delete the old directory and re-install the plugin?

    December 17, 2010 at 11:50 pm #27445
    wpCommerce
    Moderator

    The installation instruction should be in the email you receive with the plugin download link. You can also find the upgrade instructions on the documentation site:

    WordPress eStore Installation and Update Guide

    If you don’t have any downloadable files stored in the eStore’s “downloads” directory then you can deactivate,delete the old one and update,install the new one from the WordPress plugin uploader.

    December 19, 2010 at 3:01 pm #27446
    VTSearch
    Member

    Ok, I’ve narrowed it down to an issue with the template. When I switch to the default theme the issue goes away. Would you be able to provide some guidance on fixing the conflict and/or finding it?

    Thanks!

    December 19, 2010 at 11:02 pm #27447
    amin007
    Participant

    If its a theme conflict then the theme author will be the best person to help you with this. I will send you an email to get site access and check it out anyway.

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